Dalton Berdahl
Wichita,KS
Summary
Professional Bartender with extensive knowledge of spirits. Adept at crafting original cocktails and excelling in customer service, I significantly enhanced guest satisfaction and loyalty at all locations I was employed. By training staff and efficiently managing high-volume events, I played a key role in boosting sales and reducing wait times, showcasing my strong multitasking ability and expertise in liquor, beer, and wine. Friendly, open and committed to building customer base by providing positive service experience.
Overview
10
10
years of professional experience
Work History
Head Bartender
Lava and Tonic
Wichita
11.2021 - Current
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
The Monarch
Wichita, KS
04.2020 - 11.2021
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server
Piatto Pizzeria
Wichita, KS
04.2019 - 04.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Cana Wine Bar
Wichita, KS
09.2018 - 04.2019
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Completed requisitions to maintain required stock par levels.
- Helped management plan and serve bar menu exceeding customer expectations.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Bartender
The Warren Old Town
Wichita, KS
01.2015 - 04.2019
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Education
Cognitive Psychology
University of Arkansas
Fort Smith, ARSkills
- Creating original cocktails, garnishes, and menus
- Strong multitasking
- Liquor, beer, and wine knowledge
- Highly reliable
- Sales and Upselling Techniques
- Teamwork and Professionalism
Timeline
Head Bartender
Lava and Tonic
11.2021 - Current
Bartender
The Monarch
04.2020 - 11.2021
Server
Piatto Pizzeria
04.2019 - 04.2020
Bartender
Cana Wine Bar
09.2018 - 04.2019
Bartender
The Warren Old Town
01.2015 - 04.2019
Cognitive Psychology
University of Arkansas