William Hee
Honolulu,HI
Summary
Dependable and driven intoxocologist with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Capable passionate about serving in warm, efficient and courteous manner while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Looking to bring history of exceptional service to growing restaurant. Service-driven restaurant team member knowledgeable about mixology and popular craft beers. Effective at keeping supplies stocked, tables cleared and glasses polished to appeal to customers from all walks of life. Prepared to offer expertise gained over 1 years of experience and take on dynamic position with growing establishment.
Overview
11
11
years of professional experience
Work History
Lead Bartender
Aloha Steakhouse
HI
01.2022 - 06.2023
- Greeted customers and provided excellent customer service.
- Ensured that all bar areas were stocked with necessary supplies and equipment.
- Assisted in setting up the bar area by arranging glassware, garnishes, and other items.
- Prepared alcoholic drinks according to standard recipes or customer specifications.
- Maintained a clean workstation throughout shift by wiping down surfaces and discarding trash.
- Followed health and safety regulations when handling food and beverage products.
Lead Bartender
Pesca waikiki
Honolulu, HI
12.2021 - 11.2022
- Trained new bartenders on drink preparation and upselling techniques.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Talked easily with patrons to build rapport and earn repeat business.
Bartender
Wolfgang Steak House
Honolulu, HI
01.2021 - 11.2021
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
Bartender
Stripsteak Waikiki
Honolulu, HI
08.2015 - 03.2019
- Developed unique drink and cocktail offerings to enhance bar reputation.
- Conducted inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Developed drink menu with creative -based cocktails, contemporary wines and beer.
- Developed new signature cocktails to enhance bar reputation and increase profits.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Bartender
Chaya Brasserie
San Francisco, CA
10.2014 - 07.2015
- Recruited and trained bartenders and barbacks and scouted and auditioned performers for various special events.
- Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for a inspections.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Increased bar revenue by 1% through development and marketing of featured cocktails.
Lead Bartender
Crystal Jade Restaurant
San Francisco, CA
10.2014 - 01.2015
- Recruited and trained bartenders and barbacks and scouted and auditioned performers for various special events.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Developed unique drink and cocktail offerings to enhance bar reputation.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Conducted inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Decreased waste by 1% through creating and following strict recipes and measurements for drinks.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Bartender
1760
San Francisco, CA
08.2012 - 01.2015
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Poured and prepared mixed drinks for over 250 customers daily and created new libations that drew in clientele.
- Generated higher ticket averages by training employees on suggestive up-selling techniques.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Education
High School Diploma -
Roosevelt High School
Honolulu, HI1996
Skills
- Creating cocktail menus
- Sharing spirit knowledge
- Inventory
- Responsible alcohol service
- Preparing garnishes
- Classic cocktails
Additional Information
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Accomplishments
First place blue Hawaii competition,
Second place Iichko blu competition.
Repisented Stripsteak Waikiki in 2018 food and wine.
Timeline
Lead Bartender
Aloha Steakhouse
01.2022 - 06.2023
Lead Bartender
Pesca waikiki
12.2021 - 11.2022
Bartender
Wolfgang Steak House
01.2021 - 11.2021
Bartender
Stripsteak Waikiki
08.2015 - 03.2019
Bartender
Chaya Brasserie
10.2014 - 07.2015
Lead Bartender
Crystal Jade Restaurant
10.2014 - 01.2015
Bartender
1760
08.2012 - 01.2015
High School Diploma -
Roosevelt High School