DALTON BERTSCH
Cincinnati
Summary
Dynamic and detail-oriented professional with a strong background in customer service from Planet Fitness. Proven ability to manage multiple tasks efficiently while maintaining a positive attitude. Skilled in cash handling and inventory management, consistently enhancing the customer experience through effective communication and attention to detail.
Overview
7
7
years of professional experience
Work History
FRONT DESK RECEPTIONIST
Planet Fitness
01.2026 - 09.2026
- Directed phone inquiries to support customer access to service and membership information.
- Scheduled appointments for personal training sessions and classes efficiently.
- Maintained cleanliness and organization of front desk area nto enhance member experience.
- Greeted and checked in members, ensuring positive first impressions.
CASHIER
Party City
02.2022 - 11.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Assisted customers in locating products, enhancing shopping experience.
- Managed inventory levels, restocking shelves to optimize product availability.
FOOD PREPARATION WORKER
Richards Pizza
09.2019 - 02.2021
- Prepared food items according to standardized recipes and safety guidelines.
- Operated kitchen equipment, ensuring proper usage and maintenance protocols were followed.
- Assisted in inventory management, tracking stock levels and expiration dates of ingredients.
- Collaborated with team members to ensure timely food preparation during peak hours.
Education
High School Diploma - undefined
Hamilton High School
Hamilton, Ohio05.2020
Skills
- Directed customer interactions to support consistent service delivery
- Prioritized time-sensitive work to keep operations aligned with daily demands
- Oversaw cash handling processes with accuracy and strong accountability
- Promoted respectful, professional communication across team settings
- Maintained quality standards through careful attention to detail
- Used active listening to address concerns and carry out instructions
- Adjusted quickly to new procedures and changing workplace expectations
- Managed multiple responsibilities to maintain efficient workflow
Timeline
FRONT DESK RECEPTIONIST
Planet Fitness
01.2026 - 09.2026
CASHIER
Party City
02.2022 - 11.2024
FOOD PREPARATION WORKER
Richards Pizza
09.2019 - 02.2021
High School Diploma - undefined
Hamilton High School