Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
6
6
years of professional experience
Work History
Owner/Operator
DRC Welding & Fabrication LLC
01.2025 - Current
Managed daily operations of welding and fabrication projects to ensure timely completion.
Operated tools and equipment safely, adhering to industry standards and safety protocols.
Developed and maintained relationships with clients to understand project requirements and deliver solutions.
Increased customer satisfaction by providing high-quality services and timely communication.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Consulted with customers to assess needs and propose optimal solutions.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
Kept all building areas and equipment functional and well-organized to promote business performance.
Trained and motivated employees to perform daily business functions.
Assessed income and expenses and adapted plans to improve profit levels.
Design and layout of custom fabrication projects, ensuring precision and quality.
Quality Control Technician
CMC Steel Oklahoma
09.2024 - 01.2025
Conducted inspections on raw materials and finished products for quality compliance.
Performed tests using precision measuring instruments to ensure product specifications.
Collaborated with production teams to identify and resolve quality issues promptly.
Documented inspection results and maintained accurate records of quality control activities.
Industrial Machine Operator
Oklahoma Steel & Wire
02.2020 - 05.2024
Operated machinery to ensure production goals were met efficiently and safely.
Monitored equipment performance, identifying issues to minimize downtime.
Conducted routine maintenance on machines to uphold operational standards.
Collaborated with team members to streamline production processes and improve workflow.