Dalton Emery
North Port,FL
Summary
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. As well as experience in handling IT related issues.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Assistant
XYZ manufacturing
09.2022 - Current
- Works in Excel and word to create job labels as well as paperwork for upcoming jobs
- Prepared and edited documents to produce precise, accurate and professional communication.
- Utilized office management software to record and track customer information.
- Created and maintained detailed records of all office activities.
Trainer
Stonewall Associates
09.2019 - 02.2021
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Developed job-specific competencies and performance standards.
- Provided coaching and mentoring to employees.
Correctional Officer
Charlotte County Corrections
02.2018 - 09.2020
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Sales Associate
Goodwill manasota
03.2016 - 06.2018
- Provide customer service along with providing up sales to customers
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Education
Associate's degree - Computer And Information Systems
Keiser University
Online04.2024
Skills
- Software troubleshooting
- Technical Support
- Microsoft Windows Server
- IT support
- Mac OS
- Computer networking
- Customer service
- Driving
- Computer skills
- Typing
- Microsoft Windows
- Operating systems
- Phone etiquette
- Delivery Driver Experience
- LAN
- Surveillance
- Windows
- Microsoft Excel
- IT
- VPN
- Desktop Support
- Network Management
- Organizational skills
- ServiceNow
- Sales
- Network Support
- Computer Repair
- Microsoft Outlook
- Communication skills
- Troubleshooting
- Analysis skills
- Data analysis
- Application installations
- System performance optimization
- Troubleshooting and Diagnostics
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Office Assistant
XYZ manufacturing
09.2022 - Current
Trainer
Stonewall Associates
09.2019 - 02.2021
Correctional Officer
Charlotte County Corrections
02.2018 - 09.2020
Sales Associate
Goodwill manasota
03.2016 - 06.2018
Associate's degree - Computer And Information Systems
Keiser University
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