Dynamic General Manager with proven expertise in operations management, staff management, and P&L oversight. Achieved significant cost reductions and enhanced service quality through strategic policy implementation and team leadership.
Overview
13
13
years of professional experience
Work History
General Manager
The Bogey Factory
Verona, WI
03.2024 - Current
Developed and implemented strategies to increase sales and profitability.
Formulated policies and procedures to streamline operations.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Interacted well with customers to build connections and nurture relationships.
General Manager
Prime Quarter Steak House
Janesville, WI
04.2013 - 02.2024
Directed daily operations, ensuring high standards of service and product quality.
Fostered relationships with suppliers to ensure timely inventory management and competitive pricing.
Led hiring processes, selecting qualified candidates to build a skilled and motivated workforce.
Streamlined operational workflows, enhancing efficiency and reducing service wait times.
Oversaw compliance with health regulations, maintaining a safe dining environment for guests and staff.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Analyzed financial reports, identifying trends to optimize budget allocations and reduce costs.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.