Dalton McKay
Ashville
Summary
Personable and goal-oriented individual with knack for building relationships and understanding customer needs. Possesses strong communication and negotiation skills paired with solid understanding of sales techniques and customer service principles. Dedicated to driving revenue growth and delivering exceptional customer experiences.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Car Sales Consultant
Scott Evans CDJR
- Developed strong customer relationships through effective communication and personalized service.
- Demonstrated in-depth knowledge of vehicle features, benefits, and financing options to assist customers.
- Conducted thorough vehicle presentations and test drives, addressing inquiries to enhance customer experience.
- Collaborated with team members to streamline sales processes and improve overall customer satisfaction.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Maintained detailed knowledge of vehicle inventory, enabling efficient matching of client needs with available options.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Contributed to dealership success through participation in promotional events and marketing initiatives.
- Prepared thorough documentation for each sale transaction including purchase agreements, trade-in evaluations, financing paperwork.
- Participated in ongoing training sessions to stay current on product offerings, competitor models, industry regulations, sales strategies, and best practices.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Completed registration paperwork and sales documentation.
- Responded to customer enquiries via telephone and email.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
Finance Manager/car Sales
All American Ford
- Reviewed documentation and identified financial discrepancies where applicable.
- Collaborated with clients to enhance understanding of financial products and services.
- Collaborated with finance department to streamline financing options for customers.
- Developed and maintained strong relationships with key clients to ensure repeat business and referrals.
- Analyzed credit applications and assessed risk factors to ensure compliance with lending policies.
- Developed financial strategies to optimize automotive financing processes and enhance customer satisfaction.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
- Negotiated with lenders to obtain approvals for challenging credit profiles, expanding customer base.
Car Sales Floor Manager
Premier CDJR
- Supervised daily operations, ensuring optimal sales floor performance and customer satisfaction.
- Trained and mentored team members on product knowledge and sales techniques.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Analyzed inventory levels, optimizing stock replenishment and minimizing stockouts.
- Coordinated promotional activities, increasing customer engagement and store traffic.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Developed customized marketing strategies for reaching target audiences and generating leads for new car sales.
- Increased car sales by effectively demonstrating vehicle features and benefits to potential customers.
- Provided exceptional after-sales support by assisting customers with warranty claims, maintenance scheduling, and accessory installations.
- Developed a referral network through satisfied clients and industry connections, generating new leads for the dealership.
- Negotiated mutually beneficial deals between the dealership and customers while ensuring adherence to company policies and guidelines.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Developed strong customer relationships through effective communication and personalized service.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Completed registration paperwork and sales documentation.
- Responded to customer enquiries via telephone and email.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Car Sales Consultant
North Country Ford/CDJR
05.2025 - Current
Education
High School Diploma -
Ashville High School
Ashville, AL05.2019
Certification
Ford, Chrysler, Jeep, Ram, Hyundai and Kia
Timeline
Car Sales Consultant
North Country Ford/CDJR
05.2025 - Current
Car Sales Consultant
Scott Evans CDJR
Finance Manager/car Sales
All American Ford
Car Sales Floor Manager
Premier CDJR
High School Diploma -
Ashville High School