Dalton Nowlen
Altamonte Springs,FL
Summary
- Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Field Service Specialist
Seminole County Sheriff's Office
11.2023 - Current
- Responds to over with calls for service diligently and appropriately
- Fluently uses a computer aided dispatch system to create calls, enroute to calls for service, and add information to CAD screens
- Communicates appropriately with the citizens of Seminole County to gather information, create reports, and provide excellent customer service via the Seminole Neighborhood Policing mindset
- Able to use additional job related programs and applications additional job related programs and applications accurately such as Cafe, TRACS, DAVID, and FCIC/NCIC
- FCIC/NCIC certified and confidently, able to read hit responses, and obtain necessary details
- Utilizes a portable Motorola radio, and an in car radio to communicate with SCSO dispatch clearly and in a timely manner using agency signals and ten codes as needed
Technician
Prestige Cleaning
1983 Spring Ave, Oviedo, FL 32765
03.2021 - 11.2023
- Pressure washed multiple per day over long shifts rotating days and nights following management expectation
- Followed current and updated safety procedures as mandated
- Liaison between management and clients delivering excellent customer service and quality work
- Extensive knowledge of products and instruments used to pressure wash residence's and businesses
- Able to safely and efficiently operate company assigned trucks, with trailers and equipment following management standards
Sales Associate
Bealls Outlet
1425 Tuskawilla Rd #219, Winter Springs, FL 32708
08.2020 - 03.2021
- Worked in an extremely fast paced environment continuously meeting store merchandising standards
- delivered excellent customer service by maintaining a welcoming environment for customers
- replenished sales floor and stocked merchandise per management standards
- Maintained a clean work station in the stock room, organized merchandise, and assisted in unloading truck deliveries
Education
High School Diploma -
Lake Howell High School
4200 Dike Rd, Winter Park, FL 3279205-2020
Skills
- Customer Service
- Teamwork
- Adaptability
- Emotional Intelligence
Timeline
Field Service Specialist
Seminole County Sheriff's Office
11.2023 - Current
Technician
Prestige Cleaning
03.2021 - 11.2023
Sales Associate
Bealls Outlet
08.2020 - 03.2021
High School Diploma -
Lake Howell High School