Dalton Rhoads
Eureka,MO
Summary
Hardworking Soldier of Army National Guard and Sales Associate. Providing honest and sincere customer service, willing to call to others for help to make sure the customer is satisfied. Able to lead a team in both relaxed and stressful situation as needed. Learns fast and will always as questions that will further knowledge.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Buchheits
House Springs, MO
08.2022 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Enlisted Soldier
US Army National Guard
St Louis, MO
04.2022 - Current
- Displayed sound judgment when making decisions under pressure or duress in both garrison and field environments.
- Participated in live-fire exercises to ensure proficiency with individual weapons systems.
- Ensured compliance with safety regulations while performing duties such as operating a motor vehicle or handling hazardous materials.
- Assisted with planning operations by providing input on mission objectives, logistical needs, and troop movements.
- Observed terrain features during patrols in order to identify potential threats or hazards.
- Interpreted maps using orienteering techniques to determine location of friendly forces and enemy positions.
- Conducted field training exercises for new recruits in the use of weapons, combat strategies, and tactics.
- Worked in small groups to accomplish complex goals within tight deadlines and standards.
- Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
- Displayed leadership in accomplishing assignments and learning new skills.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Developed expertise in small arms use, care, and accountability.
- Provided tactical and technical guidance to facilitate unit duties.
- Conducted classes to teach fellow soldiers in platoon about safety and awareness topics.
- Performed inspections to keep equipment in working order.
- Conducted training to improve troops' abilities.
- Responded immediately to routine and critical accidents, incidents and other emergencies.
Sales Associate
Burger King
Eureka, MO
07.2020 - 09.2022
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Northwest High School
Cedar Hill, MO05-2023
Skills
- Payment Processing
- Client Account Management
- Order Processing
- Inventory Control
- Customer Needs Assessment
- Sales Development
- Promotional Support
- Product Sales
- Customer Service
- Complex Problem-Solving
- Flexible Schedule
- Problem-Solving Skills
- Listening Skills
- Reading Comprehension Skills
- Product Promotions
- Written and Oral Communication Skills
- Cash Handling
- Time Management
- Store Opening and Closing
- Meeting Deadlines
Accomplishments
- Awarded Battalion certificate of Leadership.
Certification
- Level One Combative Certification
- 25B IT Specialist Certification
- Certificate of Achievement 15 Signal Brigade Signal School
Timeline
Sales Associate
Buchheits
08.2022 - Current
Enlisted Soldier
US Army National Guard
04.2022 - Current
Sales Associate
Burger King
07.2020 - 09.2022
High School Diploma -
Northwest High School
- Level One Combative Certification
- 25B IT Specialist Certification
- Certificate of Achievement 15 Signal Brigade Signal School
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