Summary
Overview
Work History
Education
Skills
Timeline
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Dalton Sanchez

West Jordan,UT

Summary

Dynamic Grocery Manager with a proven track record at Smiths Food And Drug, excelling in inventory coordination and customer service. Enhanced store performance through innovative merchandising strategies and effective team training, resulting in increased customer satisfaction and reduced shrinkage. Strong communicator and leader, fostering a positive work environment and driving operational efficiency.

Overview

14
14
years of professional experience

Work History

Grocery Manager

Smiths Food And Drug
Salt Lake City, UT
09.2016 - Current
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Conducted regular performance evaluations to identify areas for improvement within the team.
  • Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Performed key tasks to promote inviting grocery store appearance.
  • Maintained up-to-date knowledge of industry trends, products, and innovations to better serve customers'' needs.
  • Implemented loss prevention strategies, resulting in reduced shrinkage rates.
  • Improved overall sales by identifying market trends and optimizing product selection.
  • Ensured compliance with local health regulations through diligent sanitation practices and staff training.
  • Optimized ordering processes to minimize stockouts while avoiding excessive inventory levels.
  • Cultivated strong relationships with key suppliers, negotiating favorable terms for bulk purchases or exclusive promotions.
  • Managed vendor relationships to ensure timely deliveries and consistent product quality.
  • Boosted employee morale by fostering a positive work environment and providing regular feedback.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Delivered excellent customer service while managing daily operations, increasing repeat business from satisfied shoppers.
  • Streamlined store operations for more effective staff scheduling and task allocation.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Reduced employee turnover with effective training programs and supportive management practices.
  • Enhanced vendor relationships, ensuring timely delivery and quality products.
  • Managed scheduling efficiently, ensuring full coverage during peak hours without overspending on labor.
  • Oversaw daily operations, ensuring smooth workflow and customer satisfaction.
  • Conducted regular inventory audits to maintain accurate stock levels and prevent loss.
  • Increased sales during promotional events with strategic product placements and staff incentives.
  • Addressed and resolved customer complaints, turning dissatisfied visitors into loyal patrons.
  • Boosted team morale and productivity through regular feedback sessions and team-building activities.
  • Fostered culture of safety and compliance, leading to reduction in workplace accidents.
  • Coordinated with marketing department to create compelling in-store displays and advertisements.
  • Enhanced customer experience by training staff in effective communication and problem-solving skills.
  • Trained and guided team members to maintain high productivity and performance metrics.

Technician Lead

Zerorez Salt Lake
Draper, UT
05.2015 - 08.2016
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.

  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Overnight Manager

Smiths Food And Drug
West Jordan, UT
04.2011 - 04.2015

Education

High School Diploma -

Valley Highschool
South Jordan, UT

Skills

  • Coordination of inventory
  • Customer service and assistance
  • Verbal and written communication
  • Customer service management
  • Training and mentoring
  • Employee training
  • Complaint handling
  • Task delegation
  • Supply level management
  • Merchandising strategies
  • Safety monitoring
  • Employee management
  • Scheduling coordination
  • Interpersonal and written communication
  • Visual merchandising
  • Store maintenance

Timeline

Grocery Manager

Smiths Food And Drug
09.2016 - Current

Technician Lead

Zerorez Salt Lake
05.2015 - 08.2016

Overnight Manager

Smiths Food And Drug
04.2011 - 04.2015

High School Diploma -

Valley Highschool