Dalton Spivey
Groveland,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Attractions Attendant
Universal Orlando
10.2022 - 06.2025
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Monitored passengers and ride operations and enforced safety regulations.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Delivered information and details of interest about facility to visitors.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Sales Associate
Seven Eleven
01.2021 - 09.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Wrapped, boxed and weighed bakery department products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate
Dollar General Store
07.2020 - 12.2020
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built relationships with customers to encourage repeat business.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Managed efficient cash register operations.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prepared merchandise for sales floor by pricing or tagging.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
South Lake High School
Groveland, FLSkills
- Emergency evacuation procedures
- Safety awareness
- Interpersonal relations
- Queue management
- Safety reporting
- Ride operations
- Customer service
- Parts inventory
- Safety procedures
- Product restocking
- Multitasking and organization
- Inventory management
Timeline
Attractions Attendant
Universal Orlando
10.2022 - 06.2025
Sales Associate
Seven Eleven
01.2021 - 09.2022
Sales Associate
Dollar General Store
07.2020 - 12.2020
South Lake High School
Similar Profiles
Tanya EijkenduijnTanya Eijkenduijn
Sr. Coordinator - Technical Entertainment Events at Universal OrlandoSr. Coordinator - Technical Entertainment Events at Universal Orlando
Jeff WoodwardJeff Woodward
Ride and Show Maintenance Technician at Universal OrlandoRide and Show Maintenance Technician at Universal Orlando
Abigale PaulAbigale Paul
Head Hostess at Universal OrlandoHead Hostess at Universal Orlando
Ariana DanielAriana Daniel
Temporary Assignment Training/Recruiter at Ocoee Police DepartmentTemporary Assignment Training/Recruiter at Ocoee Police Department
Eriel HollisEriel Hollis
Assistant Teacher at Bright Scholars Early Learning AcademyAssistant Teacher at Bright Scholars Early Learning Academy