Dalton Stevenson
Aiken,SC
Summary
Experienced restaurant leader with strengths in day-to-day operations, staff training, labor management, and cash control. Known for keeping teams productive, supporting communication between staff and management, and maintaining smooth service. Brings a strong customer service focus and consistent attention to procedures, records, and reports.
Overview
14
14
years of professional experience
Work History
Unit Manager
Waffle House
Lexington, SC
01.2023 - 06.2026
- Oversaw restaurant shifts and daily operations in Waffle House units to ensure smooth service delivery.
- Coordinated crew coverage and optimized labor allocation across breakfast, lunch, and dinner rushes for efficient operations.
- Managed team of 15 employees and ensured their productivity.
- Trained servers and cooks on Waffle House service standards and procedures.
- Compiled and presented reports on departmental activities for senior management review, enhancing communication and decision-making.
- Supervised cash handling, register counts, and closing procedures during shifts.
Relationship Banker
Regions Bank
Clearwater, SC
12.2022 - 12.2023
- Advised Regions Bank customers on tailored checking, savings, and lending solutions to meet individual financial needs.
- Supported branch sales goals by building strong customer relationships and recommending appropriate financial products.
- Resolved customer inquiries by providing clear communication and professional service and enhancing overall customer satisfaction.
- Opened deposit accounts and completed required documentation for new relationships.
- Assisted customers in opening new checking and savings accounts.
- Processed transactions and maintained accurate branch records and cash controls.
Loader
CVS Warehouse Distribution Center
Clearwater, SC
10.2020 - 11.2022
- Loaded outbound trailers at CVS Warehouse Distribution Center using pallet jacks and scanners.
- Operated forklift, pallet jack and other equipment to perform loading tasks.
- Staged pallets for shipping and verified labels against warehouse manifests.
- Sorted merchandise by route and destination for efficient loading and shipping.
- Wrapped pallets with protective material to safeguard inventory during transport and loading.
- Secured items in truck bed or trailer to prevent damage during transport.
Merchandiser
Coca-Cola UNITED
Augusta, GA
12.2016 - 10.2020
- Built in-store displays for Coca-Cola UNITED promotional accounts.
- Stocked Coca-Cola United beverage products on retail shelves and coolers.
- Rotated Coca-Cola products using first-in, first-out merchandising practice.
- Monitored product inventory and ensured timely replenishment of Coca-Cola items.
- Placed signage and point-of-sale materials for Coca-Cola UNITED brands.
- Inspected product quality and removed damaged Coca-Cola merchandise.
- Ensured a clean and organized work environment to enhance customer experience.
- Guided customers in locating desired items, improving overall shopping satisfaction.
- Participated in weekly meetings regarding upcoming promotions or changes in product lines.
Lead Meat Cutter
BI-LO
Clearwater, SC
06.2012 - 12.2016
- Inspected meat for quality, temperature, and sanitation compliance.
- Crafted custom cuts for customer orders and special requests, enhancing customer satisfaction.
- Maintained clean saws, knives, grinders, and cutting surfaces.
- Executed regular maintenance on meat department equipment to uphold safety and quality standards.
- Addressed customer complaints promptly and professionally, ensuring positive shopping experiences.
- Ordered supplies to maintain departmental stock levels.
Education
High School Diploma -
South Aiken High School
Aiken, SC06-2013
Skills
- Financial oversight
- Customer service
- Labor management
- Staff training
- Shift scheduling
- Inventory management
- Restaurant operations
- Sanitation compliance
Timeline
Unit Manager
Waffle House
01.2023 - 06.2026
Relationship Banker
Regions Bank
12.2022 - 12.2023
Loader
CVS Warehouse Distribution Center
10.2020 - 11.2022
Merchandiser
Coca-Cola UNITED
12.2016 - 10.2020
Lead Meat Cutter
BI-LO
06.2012 - 12.2016
High School Diploma -
South Aiken High School