Dalyn Goggins
Columbus
Summary
Solution-focused Communication Studies graduate with a passion for thoughtful, people-centered experiences. Known for building trust-based relationships, navigating complex interpersonal dynamics, and resolving issues efficiently. Currently pursuing a Master of Social Work to strengthen my ability to support individuals, teams, and communities through empathetic, strategic communication.
Overview
4
4
years of professional experience
Work History
Adaptive Behavior Specialist
St. Vincent Family Center
07.2025 - Current
- Built strong, supportive relationships with students affected by trauma, abuse and behavioral challenges.
- Observed, documented, and tracked behaviors and progress while collaborating with teachers, counselors and group clinicians to support student success.
- Using trauma-informed strategies and de-escalation techniques to manage crises and reduce classroom disruptions.
Valet Attendant
Citrin
06.2024 - 07.2025
- Maintained meticulous record-keeping for vehicle assignments, ensuring operational accuracy and efficiency.
- Handled customer inquiries and resolved concerns with patience and professionalism.
- Identified ways to improve parking logistics and operational workflows, ensuring peak efficiency during busy hours.
Service & Delivery Representative
Pizza Hut
08.2023 - 05.2024
- Balanced logistical precision with customer interaction, ensuring timely and accurate deliveries.
- Maintained financial logs to support operational aspects.
Supervisor (Contract)
B7 Construction
05.2023 - 08.2023
- Led a collaborative team, emphasizing productivity and a mission-driven work culture.
- Utilized data tracking tools (Excel, Word, PowerPoint) for resource management optimization.
Host
Applebee's
09.2021 - 05.2023
- Created a welcoming atmosphere for guests, minimizing wait times and addressing customer concerns.
- Trained new hosts and supported promotional events to enhance brand visibility.
- Supported front-of-house promotions and special events, enhancing brand presence and guest engagement.
Education
Master of Science - Social Work
Cleveland State University
Cleveland, OH (Online)05-2028
Bachelor of Science - Communication Studies, Business Administration
Ohio University
Athens, OH05.2024
Skills
- Customer Service & Client Relations
- Conflict Resolution & Crisis Communication
- Team Leadership & Employee Training
- Public Speaking & Brand Messaging
- Microsoft Office
- CPR Certified
- TCI Certified
Timeline
Adaptive Behavior Specialist
St. Vincent Family Center
07.2025 - Current
Valet Attendant
Citrin
06.2024 - 07.2025
Service & Delivery Representative
Pizza Hut
08.2023 - 05.2024
Supervisor (Contract)
B7 Construction
05.2023 - 08.2023
Host
Applebee's
09.2021 - 05.2023
Master of Science - Social Work
Cleveland State University
Bachelor of Science - Communication Studies, Business Administration
Ohio University