EF Emmanuel Frimpong
Columbus,CO
Summary
Motivated NCAA student-athlete and senior Psychology major seeking an internship or summer opportunity to apply academic knowledge and professional skills. A bilingual African-American student with experience in diverse service-oriented environments, excel at creating positive, supportive spaces. Proficient in SPSS, Google Docs, Google Slides, and social media platforms (including Instagram). Known for strong time management, multitasking, and problem-solving abilities, with a fast learning curve and a commitment to teamwork and communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Adaptive Behavior Specialist
Saint Vincent De Paul
05.2024 - Current
- Conducted Behavioral Assessments for children and adolescents, identifying specific behavioral challenges and creating individualized intervention plans to enhance adaptive behaviors.
- Implemented Applied Behavior Analysis (ABA) techniques, including positive reinforcement, to reduce maladaptive behaviors and promote emotional regulation among clients.
- Provided crisis intervention and managed emotional and behavioral crises using de-escalation techniques, resulting in a safer and more supportive environment.
- Collaborated with multidisciplinary teams of therapists, social workers, and educators to develop comprehensive treatment plans that address clients' mental, emotional, and behavioral health needs.
- Collected and analyzed behavioral data to assess the effectiveness of intervention strategies, adjusting plans based on evidence-based practices.
- Trained parents and caregivers on effective behavioral management techniques, increasing their ability to support client progress at home.
- Authored detailed progress reports and maintained accurate case notes to communicate client outcomes to the treatment team, ensuring continuity of care.
- Developed empathy and cultural competence by working with clients from diverse backgrounds, tailoring interventions to respect their unique cultural and socioeconomic contexts.
Assistant Manager
StepNStyle
03.2023 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained clean, safe, and organized store environment to enhance the customer experience.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Provide resources to clients dealing with mental or substance abuse.
- Made hiring recommendations to increase the company's productivity and profitability with quality workers.
- Monitored security to protect employees, customers, and property.
Assistant
St. Vincent De Paul Society
08.2020 - 04.2023
- Assisted clients/families with daily living needs to maintain self-esteem and general wellness.
- Prepared and cooked meals to feed homeless. Increased customer service success rates by quickly resolving issues.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Assisted manager in all aspects of business operations.
Team Member
Moo Moo Car Wash
06.2022 - 02.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately. Learned all required tasks quickly to maximize performance.
Nike Athlete/Crew Team Member
Nike Factory Outlet
05.2022 - 08.2022
- Processed and Organized new merchandise.
- Educated customers on footwear and clothing technology. Promoted use of mobile app.
- Part of Nike community program giving back to community through sports.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Crew Memeber/Shift Leader
Tim Hortons
11.2019 - 06.2021
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Motivated staff to perform at peak efficiency and quality.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
Assistant
Encova Mutual Insurance Group
08.2018 - 04.2020
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed client policies, identifying which policies needed immediate action.
- Greeted guests with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Organized resources, records, and personnel to accomplish aggressive targets.
Assistant
Mount Carmel Cooperate Services
08.2017 - 04.2018
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Helped with Excel presentation and oral presentation
- Updated database of contacts and resources for company-wide distribution.
- Brainstorm presentation with leadership for investors.
- Assisted manager in all aspects of business operations.
- Completed daily logs for management review.
Education
Bachelor of Science - Psychology
Ohio Dominican University
Columbus, OH11-2025
Skills
- Cultural Competence & Empathy
- Emotional Regulation Techniques
- Verbal and written communication
- Team Collaboration, Problem-Solving & Critical Thinking
- Behavioral Assessment, Management & Intervention
- Project Management Abilities
- Social Skills Training
- Applied Behavior Analysis
- Learning techniques
- Crisis intervention strategies
- Orientation and Training
- Progress Reporting & Documentation
- Project Management Abilities
- Self-Management Strategies
Certification
- CPR/AED Certification through St. Vincent Family Service in 2024
Languages
Twi
Native or Bilingual
Interests
- Backpacking and Hiking
- I participate in a variety of outdoor recreational activities
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy helping others and giving back to the community
- Playing Sports
- Acting and Theater
- Music
- Fashion and Style
- Creative Writing
- Historical Exploration
Timeline
Adaptive Behavior Specialist
Saint Vincent De Paul
05.2024 - Current
Assistant Manager
StepNStyle
03.2023 - Current
Team Member
Moo Moo Car Wash
06.2022 - 02.2023
Nike Athlete/Crew Team Member
Nike Factory Outlet
05.2022 - 08.2022
Assistant
St. Vincent De Paul Society
08.2020 - 04.2023
Crew Memeber/Shift Leader
Tim Hortons
11.2019 - 06.2021
Assistant
Encova Mutual Insurance Group
08.2018 - 04.2020
Assistant
Mount Carmel Cooperate Services
08.2017 - 04.2018
- CPR/AED Certification through St. Vincent Family Service in 2024
Bachelor of Science - Psychology
Ohio Dominican University
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