Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

DaLynn Lee

Houston,PA

Summary

Adept at multitasking and complex problem-solving, I excelled in high-volume environments at Bombshells Restaurant and Bar, enhancing customer satisfaction through exceptional service and clear communication. My experience includes training staff, managing customer issues with professionalism, and contributing significantly to team efficiency and client loyalty. Skilled in customer service and organizational abilities, I consistently achieved and surpassed business goals.

Overview

6
6
years of professional experience

Work History

Bartender

Bombshells Restaurant And Bar
02.2022 - Current
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Retail Sales Associate

Academy Sports Outdoors
05.2020 - 10.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Golf Service Associate

TopGolf
07.2018 - 04.2020
  • Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
  • Collaborated with team members to streamline processes and improve overall service efficiency.
  • Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
  • Provided comprehensive training to new associates, improving their skillset and productivity levels quickly.

Education

Diploma -

Cypress Springs High School
Cypress, TX
06.2018

Skills

  • Strong multitasking
  • Customer Service
  • Clear and effective communication
  • Customer service expertise
  • Organizational ability
  • Complex Problem-Solving

Accomplishments

• Top sales within the company

• Reducing costs

• Earning an award for guest satisfaction

• Exceeding performance matric

Languages

English
Professional Working

Timeline

Bartender

Bombshells Restaurant And Bar
02.2022 - Current

Retail Sales Associate

Academy Sports Outdoors
05.2020 - 10.2021

Golf Service Associate

TopGolf
07.2018 - 04.2020

Diploma -

Cypress Springs High School

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DaLynn Lee