Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damani Speaks

Winter Garden,FL

Summary

Knowledgeable and motivated with years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Gifted in working with stressed, confused and upset individuals to resolve issues. Focused and safety-conscious Driver with history of delivering packages for global logistics organizations. Top team member with strong stats and delivery performance. Observant at all times to avoid accidents or incidents.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Amazon
Orlando, FL
08.2022 - Current
  • Handling and delivering 40+ packages daily
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Minimized company liability and risks to loads by obeying traffic laws.

Telemarketing Specialist

Resort Options International
Orlando, FL
06.2018 - 06.2022
  • Completed daily cold calling and outreach to build sales pipeline.
  • Overcame objections using friendly, persuasive strategies.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Set up appointments with interested customers according to schedule availability.
  • Made average of 300 outbound and inbound calls per day.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Mover

Nunn's Packaging Service
Orlando , FL
01.2017 - 03.2020
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Arranged items at destination according to customer requests and instructions.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 200 lbs.
  • Strapped items down over protective padding to secure throughout transportation.

Education

No Degree - BUSINESS

Washington State University
Pullman, WA

No Degree - Business

Valencia College
Orlando, FL
2023

Skills

  • Valid Driver's License
  • Dependability and Honesty
  • Traffic Laws and Regulations
  • GPS Navigation
  • Loading and Unloading
  • DOT Compliance
  • Attention to Detail
  • Time Management
  • Heavy Lifting
  • Delivery Verification
  • Efficiency and Time Management
  • Ability to Lift 50 Pounds
  • Customer Service
  • Teamwork and Collaboration

Timeline

Delivery Driver

Amazon
08.2022 - Current

Telemarketing Specialist

Resort Options International
06.2018 - 06.2022

Mover

Nunn's Packaging Service
01.2017 - 03.2020

No Degree - BUSINESS

Washington State University

No Degree - Business

Valencia College

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Damani Speaks