Damanjit Singh
Milpitas,CA
Summary
Knowledgeable and highly adaptable person with in-depth knowledge of C++, JavaScript, Python . Skillful in developing, optimizing and reworking systems to meet specific customer requirements. Expertise in writing codes in various languages, developing flowcharts and layouts and integrating software components. Super skilled in networking both on hardware and software.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Optical Technician
AT&T
Santa Clara, CA
03.2021 - Current
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Performed preventive maintenance of networking hardware and related software.
- Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
- Held primary responsibility for availability and reliability of network infrastructure.
- Selected and installed network security solutions based on extensive research and verifiable performance data.
- Eradicated multi-faceted network issues involving hardware, software, power and communications.
- Employed firewalls and VPNs to safeguard network security and block unauthorized access.
- Installed and maintained Vo IP and VTC devices, checking customer availability for various networks.
- Effectively managed variety of mission-critical network tasks, which included vulnerability and application patching, data backups and network configurations.
- Configured and managed routers, security appliances and switches.
Dispatch Manager
Amazon
Fremont, CA
10.2020 - 03.2021
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
- Enforced security policies and procedures to protect company assets from theft, loss or damage.
- Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
- Developed incident management strategies to promote troubleshooting, root cause analysis and timely resolution.
- Analyzed and reported on GPS tracking reports in effort to create efficiencies regarding conserving fuel, reducing idle time.
- Arranged for repairs to restore service and schedules.
- Trained over 20 employees on accurate triaging and dispatching procedures while personally handling 30 daily calls.
Store Manager
7 Eleven Store
San Francisco, CA
02.2019 - 10.2020
- Oversaw store operations while generating $100k in monthly sales
- Diminished total loss by 35% by implementing effective operational improvements.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Implemented succession planning by training and developing 15 associates into leadership positions.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Improved store status by implementing process improvements and identifying performance gaps for corrective action.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
Education
Diploma - Electrical Engineering
Guru Nanak Dev Polytechnic College
Ludhiana ,punjab 04.2014
Bachelor of Arts - Public Administration
Punjab University
Chandigarh 07.2018
Some College (No Degree) - Electrical Engineering
San Francisco State University
San Francisco, CASkills
- Python
- API development
- Amazon EC2
- Google Azure
- Google Kubernetes engine (GKE)
- Amazon AWS
- Amazon S3
- AWS Lambda
- Server/network configuration
- Hardware and software configurations
- Testing and deployment
- Linux
Certification
- Postman - Intro to APIs
- Technical Support Fundamentals (Google)
- Python Data Structures
- Programming for Everybody
- AWS cloud parctioner
- AWS Elastic Beanstalk:Deploy a Python(Flask) Web Application
Timeline
Optical Technician
AT&T
03.2021 - Current
Dispatch Manager
Amazon
10.2020 - 03.2021
Store Manager
7 Eleven Store
02.2019 - 10.2020
Diploma - Electrical Engineering
Guru Nanak Dev Polytechnic College
Bachelor of Arts - Public Administration
Punjab University
Some College (No Degree) - Electrical Engineering
San Francisco State University
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