Damari Dixon
Denton,TX
Summary
Experienced in customer service with a strong track record of improving customer satisfaction and efficiency in retail settings. Skilled in payment processing, theft prevention, and building customer relationships. Currently pursuing a degree in Financial Planning to apply a strong work ethic and analytical skills in the financial sector.
Overview
3
3
years of professional experience
Work History
Front End Customer Service Associate
Walmart
Addison, TX
07.2023 - 06.2024
- Prevented theft through courteous customer interaction and awareness of suspicious behavior.
- Greeted customers and ascertained what each customer wanted and needed.
- Conferred with customers by telephone or in person to provide product or service information.
- Greeted customers entering the building, establishing a welcoming and friendly environment.
- Assisted customers with navigating website features, troubleshooting technical difficulties, and placing orders online.
- Handled cashiering duties, such as processing payments, issuing refunds, and balancing registers, accurately.
Cashier
CVS Pharmacy
Dallas, TX
03.2022 - 06.2023
- Developed strong customer relationships to support satisfaction and loyalty.
Enforced store policies to ensure the protection of company items. - Developed strong customer service skills by providing efficient and accurate service.
- Accurately processed customer payments using cash, credit cards, and checks.
- Informed customers of special promotions, loyalty programs, and discounts.
Day Stocker
Tom Thumb Grocery Store
Richardson, TX
12.2021 - 02.2022
- Referred to price lists to attach and change price tags on merchandise.
- Built product displays to attract attention to sale and promotional items.
- Monitored expiration dates of products on the shelf regularly to prevent spoilage or wastage.
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, and storage yards.
Education
BBA - Financial Planning
University of North Texas
Denton, TX12-2026
Associate of Science - Banking And Financial Support Services
Richland Community College
Richardson, TX08-2024
Skills
- Strong Work Ethic
- Customer Relationship Building
- Payment Processing
- Customer service excellence
- Time Management
- Sales Tracking
- Order Processing
- Stock management
- Excellent Communication
Additional Information
Strong commitment to community service, with experience in volunteering during summer and holiday season, demonstrating a dedication to helping others and giving back to my community. Eager to apply analytical and problem-solving skills to help clients achieve their finical goals. Known for being a quick learner, adaptable and ready to take on new challenges in the financial sector
References
References available upon request.
Timeline
Front End Customer Service Associate
Walmart
07.2023 - 06.2024
Cashier
CVS Pharmacy
03.2022 - 06.2023
Day Stocker
Tom Thumb Grocery Store
12.2021 - 02.2022
BBA - Financial Planning
University of North Texas
Associate of Science - Banking And Financial Support Services
Richland Community College
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