Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
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Damari Dixon

Denton,TX

Summary

Experienced in customer service with a strong track record of improving customer satisfaction and efficiency in retail settings. Skilled in payment processing, theft prevention, and building customer relationships. Currently pursuing a degree in Financial Planning to apply a strong work ethic and analytical skills in the financial sector.

Overview

3
3
years of professional experience

Work History

Front End Customer Service Associate

Walmart
Addison , TX
07.2023 - 06.2024
  • Prevented theft through courteous customer interaction and awareness of suspicious behavior.
  • Greeted customers and ascertained what each customer wanted and needed.
  • Conferred with customers by telephone or in person to provide product or service information.
  • Greeted customers entering the building, establishing a welcoming and friendly environment.
  • Assisted customers with navigating website features, troubleshooting technical difficulties, and placing orders online.
  • Handled cashiering duties, such as processing payments, issuing refunds, and balancing registers, accurately.

Cashier

CVS Pharmacy
Dallas , TX
03.2022 - 06.2023
  • Developed strong customer relationships to support satisfaction and loyalty.
    Enforced store policies to ensure the protection of company items.
  • Developed strong customer service skills by providing efficient and accurate service.
  • Accurately processed customer payments using cash, credit cards, and checks.
  • Informed customers of special promotions, loyalty programs, and discounts.

Day Stocker

Tom Thumb Grocery Store
Richardson , TX
12.2021 - 02.2022
  • Referred to price lists to attach and change price tags on merchandise.
  • Built product displays to attract attention to sale and promotional items.
  • Monitored expiration dates of products on the shelf regularly to prevent spoilage or wastage.
  • Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, and storage yards.

Education

BBA - Financial Planning

University of North Texas
Denton, TX
12-2026

Associate of Science - Banking And Financial Support Services

Richland Community College
Richardson, TX
08-2024

Skills

  • Strong Work Ethic
  • Customer Relationship Building
  • Payment Processing
  • Customer service excellence
  • Time Management
  • Sales Tracking
  • Order Processing
  • Stock management
  • Excellent Communication

Additional Information

Strong commitment to community service, with experience in volunteering during summer and holiday season, demonstrating a dedication to helping others and giving back to my community. Eager to apply analytical and problem-solving skills to help clients achieve their finical goals. Known for being a quick learner, adaptable and ready to take on new challenges in the financial sector  

References

References available upon request.

Timeline

Front End Customer Service Associate

Walmart
07.2023 - 06.2024

Cashier

CVS Pharmacy
03.2022 - 06.2023

Day Stocker

Tom Thumb Grocery Store
12.2021 - 02.2022

BBA - Financial Planning

University of North Texas

Associate of Science - Banking And Financial Support Services

Richland Community College
Damari Dixon