Damarica Deville
Thibodaux,LA
Summary
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
Homecare PCA
Thibodaux, LA
04.2018 - 09.2021
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Disaster Case Manager
Emergent
Houma, LA
09.2021 - Current
- Improved disaster recovery outcomes by developing and implementing comprehensive case management plans.
- Enhanced community resilience through the coordination of support services and resources for disaster-affected individuals and families.
- Assessed client needs, identifying appropriate resources for their long-term recovery goals.
- Collaborated with interagency partners to streamline service delivery, reducing duplication of effort and expediting assistance to clients in need.
- Developed tailored action plans for clients, addressing immediate safety concerns, housing stability, financial security, and other essential needs.
Customer Service Representative
Humana
11.2016 - 07.2017
- Developed and improved the capabilities of a health representative team over the course of two years
- Received a 97% satisfaction rating from professionals after assisting clients
- Exhibited strong organizational, managerial, and personal skills to successfully communicate and negotiate with internal and external customers.
Education
Medical Billing and Coding -
University of Phoenix
High School Diploma -
H.L. Bourgeois High School
Gray, LASkills
- Expertise in technology, finance, and insurance industries
- Possess strong interpersonal and superb communication skills
- Excellent problem-solving skills
- Interpersonal Skills
- Empathy and Compassion
- Significant ability to lead and manage a team of people
Timeline
Disaster Case Manager
Emergent
09.2021 - Current
Direct Support Professional
Homecare PCA
04.2018 - 09.2021
Customer Service Representative
Humana
11.2016 - 07.2017
Medical Billing and Coding -
University of Phoenix
High School Diploma -
H.L. Bourgeois High School