Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Damarion Gipson

DeSoto,TX

Summary

Dynamic and engaging professional with extensive experience in training and customer service in the service industry. Proven ability to enhance team performance and satisfaction through effective mentorship and innovative training materials. Highly reliable with strong multitasking skills, consistently achieving high ratings in trainer evaluations and fostering a cohesive work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender/Server Trainer

Inspire Brands
06.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Training new hires every 1-3 months and taking 45-55 tables a shift.

Lead Busser

Pappadeaux Seafood Restaurant
06.2024 - 01.2025
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Monitored Approximately 25-35 tables an hour.
  • Trained 1-2 people every 3 months.

Certified Trainer

Raising Cane's Restaurants
08.2023 - 05.2024
  • Mentored new hires every 1-3 months, resulting in stronger staff development and increased productivity.
  • Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
  • Developed innovative training materials, resulting in higher levels of trainee satisfaction.
  • Worked a college area, heavy flow, 85-100 orders a day.

Lead Busser

Pappadeaux's Seafood Kitchen
11.2022 - 07.2023
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
  • Worked heavy flow in an airport establishment, 45-50 tables an hour.

Certified Trainer

Raising Cane's Restaurants
06.2022 - 10.2022
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
  • Developed innovative training materials, resulting in higher levels of trainee satisfaction.
  • Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
  • Heavy flow, 85-100 orders a day on the line.

Cashier Trainer

Yum! Brands Inc.
05.2021 - 03.2022
  • Trained new employees every 1-2 months, by providing knowledge of specific store tasks, policies and goals.
  • Improved communication between cashiers and other departments, fostering a more cohesive store environment.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled approximately 45-50 orders an hour.

Education

Bachelor of Computer Science - Computer Engineering

University of North Texas
Denton, TX
05-2028

High School Diploma -

Irving High School
Irving, TX
05-2023

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Clear and effective communication
  • Complex Problem-solving
  • Engaging personality

Certification

  • Licensed [Forklift Operator] - [2025]
  • [TABC Training] Training - [2024]

Languages

English
Native or Bilingual

Timeline

Bartender/Server Trainer

Inspire Brands
06.2024 - Current

Lead Busser

Pappadeaux Seafood Restaurant
06.2024 - 01.2025

Certified Trainer

Raising Cane's Restaurants
08.2023 - 05.2024

Lead Busser

Pappadeaux's Seafood Kitchen
11.2022 - 07.2023

Certified Trainer

Raising Cane's Restaurants
06.2022 - 10.2022

Cashier Trainer

Yum! Brands Inc.
05.2021 - 03.2022

Bachelor of Computer Science - Computer Engineering

University of North Texas

High School Diploma -

Irving High School

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Damarion Gipson