Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Trainer/Wax Specialist
European wax center
Westwood, CA
09.2021 - 07.2024
Delivered outstanding customer service
Ensured workplace sanitation and safety
Performed waxing services such as Brazilian waxes, eyebrow waxes, leg waxes and more.
Issued guidelines for aftercare to clients following waxing services
Restocked shelves with essential supplies for daily appointments
Kept current with industry trends by attending training sessions
Identified and addressed improvement areas in processes
Conducted training sessions for wax specialists
Wax Specialist
European Wax Center
Woodland Hills, CA
03.2017 - 12.2020
Greeted customers and provided excellent customer service.
Maintained a clean, safe, and sanitary work environment for clients.
Performed waxing services such as Brazilian waxes, eyebrow waxes, leg waxes and more.
Provided clients with post-waxing care instructions to ensure optimal results.
Sanitized tools and equipment between each use according to state regulations.
Assistant Manager/Cashier
Rancho Meat Market
Los Angeles, CA
01.2015 - 06.2017
Oversaw daily store functions such as customer service, inventory control and staff shifts
Supervised sales activities to guarantee top-quality products and services
Led team of employees, maintaining high standards in customer satisfaction.
Addressed issues arising during store hours effectively
Monitored and enforced safety regulations within the entire store
Collaborated with suppliers to ensure consistent product supply at optimal rates
Ensured accuracy in daily financial transactions
Education
Bachelor's degree - Sociology
Cal State Northridge
Northridge, CA
05-2025
Associate's degree - Sociology
Pasadena City College
Pasadena, CA
12.2021
Associate's degree - Behavioral Science
Pasadena City College
Pasadena, CA
12.2021
License - Cosmetology
Palace beauty school
Los Angeles, CA
02.2016
High school diploma - General Studies
New mark high scholl
Los Angeles, CA
06.2008
Skills
Appointment Scheduling
Sales and Upselling
Client Retention Strategies
Hard wax trained
Marketing and promotion
Inventory Control
Reliability
Word Processing
Schedule Management
Employee Training
Multitasking
Professionalism
Effective Communication
Emphatic
Certification
Cosmetology License
Accomplishments
Ranked 3rd place among EWC west region for top sales.
Ranked 20th place among all of EWC U.S. locations for maintaining a competitive average for Services Per Ticket sales.
Placed on Deans Honor Roll at CSUN' s Department of Sociology for maintaining a high GPA