Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Damaris Hernandez

Lincoln Park,NJ

Summary

Dynamic Residential Assistant at YCS with expertise in conflict mediation and behavior management. Successfully enhanced resident satisfaction by promptly addressing concerns and fostering a supportive community. Proficient in daily living skills and patient transport, I consistently improved facility cleanliness and encouraged student engagement in university programs.

Overview

22
22
years of professional experience

Work History

Residential Assistant

YCS
01.2004 - Current
  • Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
  • Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
  • Logged and filed incident reports, detailing significant occurrences during assigned shifts.
  • Documented student concerts and followed up with students after confrontations.
  • Attended continuing training sessions on CPR and Handle with Care techniques and methods.
  • Improved facility cleanliness by organizing and supervising regular maintenance tasks.
  • Directed resident setback incident reports to appropriate treatment team personnel for remediation.
  • Encouraged student participation in community and social university-sponsored programs.

Education

Malcolm X Shabazz
Newark, NJ
06-1980

Skills

  • Resident hall supervision
  • Conflict mediation
  • Behavior management
  • Daily living skills
  • Room checks
  • Patient transport
  • Academic support
  • Individual patient supervision

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Residential Assistant

YCS
01.2004 - Current

Malcolm X Shabazz
Damaris Hernandez