Damaris Hilker

• Processed member purchases at Costco registers using POS systems and payment terminals.
• Processed various payment types at checkout, maintaining accuracy and efficiency in customer service.
• Verified membership cards to facilitate smooth warehouse transactions.

• Processed sales, returns, and exchanges through register and POS system.
• Prioritized customer service by addressing inquiries and ensuring satisfaction.
• Resolved customer questions and concerns with friendly, professional service.

Assisted shoppers with styling advice using Forever 21 fashion knowledge.

• Maintained fitting rooms and sales floor to Forever 21 visual standards.

• Managed customer service operations for a small business environment.
• Resolved customer complaints using phone, email, and in-person communication.
• Trained staff on service standards and issue handling, improving team performance and customer satisfaction.
• Small entrepreneur,had a beauty salon for over 15 years ,managed the business with a few staff,Delivered exceptional customer care to enhance client satisfaction. to any type of business,so yes I can say I can be a good fit for the supervisors position.