Nia-Monae Whisenant
Citrus Heights,CA
Summary
Adaptable professional with extensive experience in food service. Known for strong customer relationship management and effective supply organization, ensuring seamless operations during peak times.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Sandwich Artist/Customer Service Cashier
Mr. Pickles Sandwich Shop
Rancho Cordova, California
03.2026 - 09.2026
- Delivered positive customer experiences through accurate order taking, cash handling, and POS processing.
- Managed sandwich, salad, and menu item preparation while maintaining strict food safety compliance.
- Adapted quickly during high-volume periods and coordinated with team to sustain smooth operations.
- Maintained clean work area and organized supplies to ensure efficient service delivery.
Server/Host/Lead Busser
Burma Light
Folsom, California
10.2023 - 04.2024
- Provided excellent customer service in a fast-paced dining environment.
- Delivered food and beverages promptly to customers at tables.
- Assisted with menu explanations and daily specials for guests.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Maintained cleanliness of dining area and organized tables efficiently.
- Processed customer payments accurately using the point-of-sale system.
McDonald's Crew Member
McDonald's
Greenville, SC
03.2022 - 06.2023
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Collaborated with team members to ensure efficient order fulfillment and service speed.
- Operated kitchen equipment to prepare food items according to safety standards.
- Prepared food items quickly while adhering to quality and presentation guidelines.
- Maintained cleanliness and organization of dining area and kitchen workspace.
- Handled cash transactions accurately and efficiently at the register.
- Assisted in training new crew members on procedures and customer interaction techniques.
Crew Member
Bojangles' Famous Chicken 'n Biscuits
Mauldin, South Carolina
06.2021 - 09.2022
- Served food promptly to enhance guest satisfaction.
- Engaged with guests to provide exceptional customer service.
- Prepared food items according to company standards and recipes.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Operated kitchen equipment safely and efficiently during busy periods.
- Stocked supplies and ingredients to keep the kitchen fully operational.
- Sanitized surfaces and maintained cleanliness of restaurant areas to ensure a welcoming environment.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout the shift.
- Packaged menu items carefully to ensure freshness during transport. into bags or trays and placed drink orders into carriers.
Education
GED -
Lancaster High School
Lancaster, SC04-2023
Some College (No Degree) - Medical Assistant Program
UEI College
Sacramento, CASkills
- Meal preparation
- Food safety compliance
- POS processing
- Cash handling
- Inventory management
- Team collaboration
- Customer relationship management
Certification
- CPR
Affiliations
- Food Banks for NPO
Free donations to homeless
Walking for Suicide Month
Timeline
Sandwich Artist/Customer Service Cashier
Mr. Pickles Sandwich Shop
03.2026 - 09.2026
Server/Host/Lead Busser
Burma Light
10.2023 - 04.2024
McDonald's Crew Member
McDonald's
03.2022 - 06.2023
Crew Member
Bojangles' Famous Chicken 'n Biscuits
06.2021 - 09.2022
GED -
Lancaster High School
Some College (No Degree) - Medical Assistant Program
UEI College