Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

DAMARIS HURTADO HOLGUIN

Omaha,US

Summary

Hardworking candidate skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner while upholding the highest standards of customer satisfaction. Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success. Customer-focused professional with proven track record of exceeding customer expectations and providing exceptional service. Excellent communication skills, with the ability to quickly develop rapport with customers and resolve complex service issues. Skilled in using CRM and help desk software to effectively manage customer accounts, troubleshoot technical issues, and resolve escalated customer complaints. Dedicated and knowledgeable individual with vast experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Ware House

Triv V
Omaha, NE
07.2025 - Current

I would build harnesses and get them ready for delivery as well as work in a timely manner

Ware House

Jack Links
Underwood, IA
01.2024 - 05.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • I would manage products and make sure they were the right product as well as stack them neatly and wrap them in saran wrap and use a pallet jack to get them ready for delivery

Customer Service Representative

Sun City, Florida
01.2021 - 03.2023
  • Responded to telephone inquiries and complaints following standard operating procedures.
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.
  • Sun Terrace

Education

Associates - Social Work

University Of Nebraska-Omaha
Omaha, Nebraska, US
05.2023

Skills

  • Retail Sales Customer Service
  • Senior Leadership Support
  • Staff Training
  • Report Preparation
  • Microsoft Word
  • Active Listening
  • Customer Relations
  • Problem-Solving Ability
  • Document Control
  • Customer Service
  • Order Processing
  • Call Center Operations
  • Customer Consulting
  • Quality Control
  • Interpretation and Translation Services
  • Critical Thinking
  • Ware House
  • Production

Certification

CPR, CSR, DSP, CNA, CMA

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Ware House

Triv V
07.2025 - Current

Ware House

Jack Links
01.2024 - 05.2025

Customer Service Representative

01.2021 - 03.2023

Associates - Social Work

University Of Nebraska-Omaha
DAMARIS HURTADO HOLGUIN