Damaris Lopez
Virginia Beach,VA
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside the box for creative solutions. Self-motivated Benefit Administrator Associate II/III and
Floor Supervisor brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Benefits Administrator Associate III
Conduent Business Services
09.2022 - Current
- Administer and maintain company benefit programs for employee's survivor.
- Inform employee's survivor on benefits matters regarding eligibility, coverage and provision (health insurance, life insurance and retirement plans).
- Compiles and maintains benefits records and documentation.
Benefit Associate Administrator II/Floor Supervisor
Conduent Business Services
09.2020 - 09.2022
- Responsible of benefits programs such as health, dental, vision life insurance and retirement plans.
- Oversaw daily operations of the department, providing guidance and support to team members as needed.
- Skilled at working independently and collaboratively in a team environment.
Benefits Administrator Associate II
Conduent Business Services
09.2017 - 09.2020
- Reviewed benefits paperwork for accuracy and completeness.
- Managed employee benefits program, working with vendors, providers and staff to maintain strong portfolio of insurance and retirement options.
- Managed continuous enrollment processes, as well as yearly enrollment periods.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
AVS Passenger Service Agent
United Airlines
02.2017 - 11.2017
- Monitored the daily flight schedule and maintain awareness of ongoing operational challenges to anticipate delays, cancellations, and schedule disruption.
- Advocated for changes that benefits the passengers experience, schedule integrity, and on time performance.
- Monitored the United Airline operations frequency so the pilots can contact us in case of any needs, emergency, issues going on board each aircraft, terminal and gate placement of aircraft.
- Supported Operational decision making by providing insight into issues of operational context through close coordination with stations, departments, and external agencies.
Security Officer
Atlantic Protective Service
12.2014 - 08.2017
- Secured premises by inspecting trucks and personnel on secure premises at the airport.
- Maintained organization’s stability and reputation by complying with legal requirements.
- Completed reports by recording observations, information, occurrences, and surveillance activities.
- Supervised all vehicular movement and parking at the security gate.
Agent Field Sales
Easy Wireless
11.2013 - 05.2014
- Signed up new customer and retained current customers using customers sales methods.
- Documented all customers’ interaction to maintain compliance with the organization.
- Trained employees to meet personal and team sales targets.
- Attend meetings, sales events, and trainings to keep abreast of the latest developments.
Education
Associate of Science - Industrial Electronics Technology
Technical Career Institutes
New York, NYSkills
- Bilingual (English/Spanish)
- Benefits Administration
- Team Leadership
- Training and Development
- Organizational Skills
- MS-Office tools (Word, Excel, PowerPoint, Microsoft Teams, Outlook)
- New Employee Enrollment
- Life Insurance
- Cobra
- Retirement Plans
- Disability Benefits
- Employee Benefits Laws
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Benefits Administrator Associate III
Conduent Business Services
09.2022 - Current
Benefit Associate Administrator II/Floor Supervisor
Conduent Business Services
09.2020 - 09.2022
Benefits Administrator Associate II
Conduent Business Services
09.2017 - 09.2020
AVS Passenger Service Agent
United Airlines
02.2017 - 11.2017
Security Officer
Atlantic Protective Service
12.2014 - 08.2017
Agent Field Sales
Easy Wireless
11.2013 - 05.2014
Associate of Science - Industrial Electronics Technology
Technical Career Institutes