Jennifer Diaz
Phoenix,AZ
Summary
I have Ten years of experience. Five years as a CNA, Two years as a RNA Lead and One year and six months as a PCA III Lead. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in nursing homes long and short term,Lock units and an adult Day Center, settings providing guidance and encouragement to patients through physical and emotional support. Outgoing, resourceful, respectful and compassionate with skills in schedule maintenance and companionship. A strong history of collaboration multidisciplinary teams to provide quality patient-care.
Overview
11
11
years of professional experience
Work History
PCA III Lead
AltaMed PACE South LA
2022.04 - 2023.10
- assisted in recruitment of new team members, qualified to build team of top performers.
- trained new team members by relaying information on company procedures and safety requirements
- evacuated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- coached team members in techniques necessary to complete job tasks.
- communicated with entire staff to promptly serve our patients.
- communicating with patients to have a better understanding in how to better assist patients with what they inquire.
- the ability to help manage at team of twelve PCAs, and insured that the day floor runs smoothly.
- observe, documenting and reporting
- taking weight, vital signs , blood pressure and heart rate
- infection control
- maintain a safe and enjoyable environment
- encourage to do th daily activities
- active listener
- ability to complete all assignments in a timely manner
- problem solver
- finds solution to problems
- ability to de-escalate difficile situations
- assess participant's
- place incontinence's orders for participants
- attend IDT/CCM meeting
- I also was apart of the grand opening and audit of the new location of AltaMed in Inglewood.
RNA Lead
Paramount Meadows Nursing Center
2021.11 - 2022.04
- Worked different stations to provide optimal coverage and meet production goals.
- administer restorative activities specific to patients doctor orders
- restorative dinning program
- perform transfers, bed mobility positioning and range of motion (passive/ active)
- perform general strengthening exercises
- ensure the placement of restorative devices
- document and charting significant changes in patient condition, evident of pain or motivational level
- ability to communicate, identify and report to charge nurse, PT and OT when patient refuses treatment to see whats the problem/issue and if patient needs reassessment
- follow appropriate safety, hygiene and infection contral measures
- ability to follow policies and procedures
- ability to multitask and get work done in a timely manner
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
CNA/RNA
Vermont Healthcare Center
2018.06 - 2021.06
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
CNA
Atlantic Memorial Healthcare Center
2017.04 - 2018.06
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Warehouse Laborer
FedEx
2017.09 - 2017.12
- Temporary part time warehouse helper for fedex.
- Checked packages and merchandise for damage and notified vendors.
- Consistently lifted materials weighing as much as 25 pounds.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated equipment while observing standard safety procedures.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
CNA
Lynwood Healthcare Center
2015.12 - 2017.04
- Assist with ADLs
- providing patient comfort transferring patients, from bed to wheelchair
- reporting and observing patient to assure their safety
- maintain patient hygiene by assisting with bathing bed baths, oral hygiene and cleaning and trimming fingernails , shaving facial hair if requested by patient
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
CNA
Windsor Gardens Convalescent Center
2014.03 - 2015.12
- assisting patient with bathing
- feeding patients and documenting their food and liquid intake
- answering patients call lights
- checking vital signs
- documenting and reporting change of behavior
- maintaining patients room neatly and changing bed linens
- properly approaching and communicate with the patients in the lock unit
- passing food trays
- assisting patients with feeding as needed
- being knowledgeable in how to work with patients with dementia, Alzheimer's and schizophrenic and PTSD
- providing a clean and safe work environment for patients, co workers, family's and guest
- quick problem solving
- work in a fast pace environment and time management
- assisting with toileting
CNA
Country Villa Pavilion
2013.01 - 2014.03
- Grooming and bathing patients with limited assistance and total dependent
- assisting patient with feeding / setting up their breakfast and lunch tray
- monitoring vitals and patient behavior and also reporting any change od conduction to charge nurse
- assisting patients with mobility and transfers to bed and wheelchairs
- turning or adjusting patients in bed to prevent bed sores or other discomforts
- assisting with bathing, toileting and hygiene
Education
High School Diploma -
Dominguez High School
Compton, CA06.2011
CNA - Certified Nursing Assistant
Associated Technical College
Los Angeles, CA01.2011
Skills
- management skills
- bilingual (English/Spanish)
- excellent communicator
- active listener
Timeline
PCA III Lead
AltaMed PACE South LA
2022.04 - 2023.10
RNA Lead
Paramount Meadows Nursing Center
2021.11 - 2022.04
CNA/RNA
Vermont Healthcare Center
2018.06 - 2021.06
Warehouse Laborer
FedEx
2017.09 - 2017.12
CNA
Atlantic Memorial Healthcare Center
2017.04 - 2018.06
CNA
Lynwood Healthcare Center
2015.12 - 2017.04
CNA
Windsor Gardens Convalescent Center
2014.03 - 2015.12
CNA
Country Villa Pavilion
2013.01 - 2014.03
High School Diploma -
Dominguez High School
CNA - Certified Nursing Assistant
Associated Technical College
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