Damaris Navarro
Summary
Detail-oriented Medical Receptionist with experience in patient scheduling, front-desk operations, insurance verification, data entry, and medical administrative support in fast-paced healthcare settings. Bilingual in English and Spanish with strong communication skills, HIPAA knowledge, and a proven ability to maintain accurate records and provide excellent patient service.
Overview
18
18
years of professional experience
Work History
Representative
BioReference Laboratories
Elmwood Park
09.2014 - 09.2025
- Coordinated STAT and priority requests in a high-volume environment
- Provided professional phone support and customer service
- Supported healthcare staff and clients with timely communication and documentation
- Maintained accurate records and resolved discrepancies with attention to detail
- Helped ensure efficient workflow and compliance in laboratory operations
Receptionist/Medical Scheduler
St Joseph’s Regional Medical Center
Paterson
06.2007 - 06.2014
- Managed front-desk operations and greeted patients in a busy medical setting
- Scheduled appointments and coordinated urgent and add-on visits
- Verified insurance, demographics, and registration information
- Guided patients through forms and pre-visit requirements
- Maintained accurate records and supported
HIPAA compliance - Processed physician orders efficiently
Education
Passaic High School
Passaic, NJSome College (No Degree) - Business Administration
Johnson & Wales University
North Miami, FLSkills
- scheduling, patient check-in, front-desk reception, insurance verification, HIPAA compliance, medical records, data entry, phone communication, customer service, EHR/EMR systems, Microsoft Office, medical terminology, appointment coordination, bilingual English/Spanish
- Patient advocacy
Medical scheduling, patient check-in, front-desk reception, insurance verification, HIPAA compliance, medical records, data entry, phone communication, customer service, EHR/EMR systems, Microsoft Office, medical terminology, appointment coordination, bilingual English/Spanish
Languages
English
Professional
Spanish
Professional
Timeline
Representative
BioReference Laboratories
09.2014 - 09.2025
Receptionist/Medical Scheduler
St Joseph’s Regional Medical Center
06.2007 - 06.2014
Passaic High School
Some College (No Degree) - Business Administration
Johnson & Wales University