Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Damaris Pinto

1708 Kerrigan Ave ,NJ

Summary

Dynamic Customer Service Representative with proven expertise at N&D Appliance Repair, excelling in problem resolution and customer relations. Skilled in scheduling and billing, I effectively trained new hires, enhancing team performance. Proficient in data entry and active listening, I consistently ensured high customer satisfaction and streamlined service operations.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

N&D Appliance Repair
01.2021 - 03.2023

Customer service, scheduling service calls

Routes and times.


Rescheduling call for service


Billing.


Training session on new hires.

Education

High School Diploma - High School

Liberty High School
Bakersfield
06.2022

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Call center experience
  • Computer proficiency
  • Payment processing
  • Scheduling
  • Follow-up skills
  • Paperwork processing
  • Appointment scheduling
  • Team development
  • Administrative support

Languages

English
Native or Bilingual

Timeline

Customer Service Representative

N&D Appliance Repair
01.2021 - 03.2023

High School Diploma - High School

Liberty High School
Damaris Pinto