Dynamic Customer Service Representative with proven expertise at N&D Appliance Repair, excelling in problem resolution and customer relations. Skilled in scheduling and billing, I effectively trained new hires, enhancing team performance. Proficient in data entry and active listening, I consistently ensured high customer satisfaction and streamlined service operations.
Customer service, scheduling service calls
Routes and times.
Rescheduling call for service
Billing.
Training session on new hires.