Damaris Pinto
1708 Kerrigan Ave ,NJ
Summary
Dynamic Customer Service Representative with proven expertise at N&D Appliance Repair, excelling in problem resolution and customer relations. Skilled in scheduling and billing, I effectively trained new hires, enhancing team performance. Proficient in data entry and active listening, I consistently ensured high customer satisfaction and streamlined service operations.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
N&D Appliance Repair
01.2021 - 03.2023
Customer service, scheduling service calls
Routes and times.
Rescheduling call for service
Billing.
Training session on new hires.
Education
High School Diploma - High School
Liberty High School
Bakersfield 06.2022
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Call center experience
- Computer proficiency
- Payment processing
- Scheduling
- Follow-up skills
- Paperwork processing
- Appointment scheduling
- Team development
- Administrative support
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
N&D Appliance Repair
01.2021 - 03.2023
High School Diploma - High School
Liberty High School
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