Damaris Perez
Winter Haven,FL
Summary
Dynamic Health Unit Coordinator with proven expertise at Pavia Hospital, enhancing patient care through effective scheduling and streamlined processes. Skilled in medical records management and critical thinking, I improved operational efficiency and inter-departmental communication, ensuring compliance with HIPAA regulations while fostering a collaborative healthcare environment.
Overview
5
5
years of professional experience
Work History
Health Unit Coordinator
Pavia Hospital
03.2006 - 10.2006
- Served as an integral part of the health unit by willingly taking on additional responsibilities as needed, demonstrating adaptability and teamwork.
- Improved patient care by efficiently coordinating and scheduling medical appointments, tests, and procedures.
- Coordinated successful discharges from the facility by liaising with other departments and ensuring necessary paperwork was completed promptly.
- Facilitated smooth transitions during shift changes by diligently preparing handoff reports for incoming staff members.
- Streamlined administrative processes by implementing new organization systems for physical and digital documents.
- Assisted in the development and implementation of policies and procedures to enhance overall health unit operations.
- Aided physicians'' workflow efficiency by accurately transcribing orders into appropriate systems.
- Collaborated with interdisciplinary teams to coordinate optimal care plans for patients, resulting in improved outcomes.
- Supported patient discharge process, ensuring timely and organized transition from hospital to home care or rehabilitation facilities.
- Improved accuracy of medical records by diligently entering patient information and updating charts to ensure up-to-date healthcare data.
- Reduced administrative burden on nurses and doctors by taking on additional clerical tasks, allowing more focus on patient care.
- Ensured compliance with healthcare regulations by accurately processing doctors' orders and prescriptions, safeguarding patient health.
- Enhanced inter-departmental communication by serving as liaison between health unit and other hospital departments, ensuring cohesive patient care.
- Maintained confidentiality and protected patient rights by strictly adhering to privacy laws and healthcare ethics in all communications and records.
Health Unit Coordinator
Ashford Presbyterian Hospital
07.2001 - 12.2001
- Coordinated patient admissions and discharges, ensuring timely processing of paperwork and compliance with hospital policies.
- Managed communication between healthcare teams, facilitating effective information exchange for optimal patient care.
- Scheduled appointments and maintained electronic health records using hospital management software to enhance operational efficiency.
- Assisted nursing staff with routine tasks, contributing to a collaborative and supportive healthcare environment.
- Handled incoming calls and inquiries from patients and families, providing information and directing them to appropriate resources.
- Maintained confidentiality of patient information in accordance with HIPAA regulations, reinforcing trust within the healthcare setting.
- Monitored inventory levels of medical supplies, ensuring availability for clinical staff while minimizing waste.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Responded to patient call lights to expedite appropriate follow-through.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
- Ordered supplies proactively to ensure adequate stock levels were maintained at all times within the health unit.
Education
Bachelor of Science - Health Sciences
University of Puerto Rico
San Juan, PR06-2001
Associate of Science - Health Information Technology
Universidad Del Este
Carolina, PR06-1999
High School Diploma -
Voc. Met. Miguel Such
San Juan, PR05-1996
Skills
- Critical thinking
- Records management
- Professionalism and ethics
- Patient registration
- Case management
- Workflow coordination
- Patient education
- Supply restocking
- Medical records management
- Patient scheduling expertise
- Department collaboration
- HIPAA compliance
- Medical terminology proficiency
- Order transcription
- Patient relations
- Inventory and restocking
- HIPAA guidelines
Languages
Spanish
Full Professional
Timeline
Health Unit Coordinator
Pavia Hospital
03.2006 - 10.2006
Health Unit Coordinator
Ashford Presbyterian Hospital
07.2001 - 12.2001
Bachelor of Science - Health Sciences
University of Puerto Rico
Associate of Science - Health Information Technology
Universidad Del Este
High School Diploma -
Voc. Met. Miguel Such