DAMARIS RODRIGUEZ
Ladson,SC
Summary
A dedicated Professional who works to increase understanding of cultural diversity. I am strong team player, enthusiastic person, self-starter, and communicator. Authorized to work in the US for any employer. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CSA - Customer Service Associate
Trego/Dugan Aviation
09.2023 - Current
- All the CSA duties, ...check in
- Board, and gate.
Role Player
ASRC FLECT
10.2022 - Current
- Play a part in a script for scenario-based training for adult law enforcement students the Agencies are, USCIS, COAST GUARD, HOMELAND SECURITY, AND TSA.COM Will in confined spaces on dry docks boats, in vehicles and in classrooms and outdoors in all weather conditions.
Victim Advocate
North Charleston Police Department
08.2018 - 05.2022
- Assisted victims to various courts, family court, Bond Hearing, and Hearings
- Interpretation provided for Spanish speaking victims
- Help eligible victims apply for assistance, keep victims informed of the status of their cases, and keep the victims updated on whether the person accused of a crime is arrested or released
- Interpreter provided for the Solicitor's for office when was need.
Education
Bachelor's degree - Human Services/Criminal Justice
UMASS BOSTON
Boston, MA05.2004
Skills
- Driving (10 years)
- Interpretation (10 years)
- Spanish (10 years)
- Case management (4 years)
- Windows (10 years)
- Multilingual (10 years)
- Crisis intervention (4 years)
- Translation (10 years)
- Social work (10 years)
- Medical terminology (10 years)
- Intake (10 years)
- Microsoft Powerpoint (10 years)
- Intake Experience
- Microsoft Office
- Communication skills
- Customer service
- Translation
- Medical terminology
- Computer skills
- Goal-Oriented
Certification
- DOMESTIC VIOLENCE, 09/01/18, Present
- BASIC TRAINING ON VICTIM SERVICES
- Driver's License, 04/05/18, 12/09/26
- Certificate Mentor Training
- Certificate Operations Training
- Certificate Operations & Agent Training
- Certificate Safety & Security Aircraft Search
Additional Information
Special Skills: Windows 7, Excel, Power Point, Knowledge of Microsoft Office and INS Zoom, Medical Terminology (anatomy and physiology). Speak, read, and write fluently in at least two languages, including English and two other languages. GO NOW Operating System and Image Operating System.
Personal Information
Title: Customer Service Agent
Timeline
CSA - Customer Service Associate
Trego/Dugan Aviation
09.2023 - Current
Role Player
ASRC FLECT
10.2022 - Current
Victim Advocate
North Charleston Police Department
08.2018 - 05.2022
Bachelor's degree - Human Services/Criminal Justice
UMASS BOSTON
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