Damaris Rodriguez
Florida,US
Summary
Extensive experience in customer service with a strong focus on conflict resolution and efficient route management. Improved costumer, satisfaction through empathetic communication and proactive inventory management, contributing to operational efficiency. Seeking a role that leverages these skills to enhance customer experiences and streamline operations.
Overview
18
18
years of professional experience
Work History
Walmart Associate
Walmart
Lubbock, TX
01.2024 - 12.2025
- Assisted customers with product inquiries and store navigation.
- Stocked shelves and organized merchandise for optimal presentation.
- Maintained cleanliness and safety standards throughout the store.
- Collaborated with team members to ensure smooth daily operations.
- Handled customer complaints with empathy and professionalism.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Electrician Assistant
Vitz Electric
Lubbock, TX
12.2017 - 12.2023
- Assisted journeyman electricians in running conduit and pulling NM and THHN conductors across residential crawlspaces.
- Prepared material lists and staged parts at job sites, reducing technician wait time during service calls.
- Mounted outlets, switches, and junction boxes, then secured fixtures to meet local electrical code specifications.
- Managed inventory of common electrical supplies, tracked shortages, and reordered parts to avoid job delays.
Assistant Manager
Popeyes Restautant
Santa Isabel, PR
08.2007 - 11.2017
- Supervised daily operations and maintained high standards of food quality.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Assisted in managing inventory levels and ordering supplies as needed.
- Collaborated with management on developing strategic plans for achieving business goals.
Education
Bachelor of Science - Nursing
National University College
Ponce, PR07-2012
Skills
- Customer Relationship Management
- Team Leadership
- Inventory Management
- Adaptability
- Empathy
- Conflict Resolution
- Customer service
- Quality control
Languages
- English, Proficient
- Spanish, Native
Timeline
Walmart Associate
Walmart
01.2024 - 12.2025
Electrician Assistant
Vitz Electric
12.2017 - 12.2023
Assistant Manager
Popeyes Restautant
08.2007 - 11.2017
Bachelor of Science - Nursing
National University College