Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
SalesManager

Damaris Santiago

Philadelphia,PA

Summary

Goal-oriented manager with distinguished experience in Type industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

24
24
years of professional experience

Work History

Senior Sales Manager

Kemper Life
11.2019 - Current
  • Managed and motivated sales team to increase revenue Number% in Timeframe.
  • Captured and completed sales with customer-savvy quotes, proposals and contract management strategies.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Sales Representative

Aflac
10.2013 - 10.2018
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Cold-called leads and closed large number of new sales over several months.
  • Exceeded goals for new accounts in single sales cycle.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

Financial Counselor

Temple University Hospital
06.1997 - 09.2013
  • Contacted insurance providers to obtain key information regarding patient benefits and to submit documentation for accounts.
  • Identified healthcare resources and programs for patients unable to meet financial obligations.
  • Assessed client financial situation and explored background through one-on-one interview process.
  • Performed due diligence and valuation processes.

Education

Associate Degree - Paralegal Studies

Pierce College
Philadelphia, PA
06.1996

Skills

  • Networking Events
  • Sales Records Management
  • Team Recruiting and Onboarding
  • Sales Quota Management
  • Prospecting and Cold Calling
  • Customer Service and Assistance
  • Financial Consulting

Additional Information

Bilingual in Spanish and English

Languages

Spanish
Native or Bilingual

Timeline

Senior Sales Manager

Kemper Life
11.2019 - Current

Sales Representative

Aflac
10.2013 - 10.2018

Financial Counselor

Temple University Hospital
06.1997 - 09.2013

Associate Degree - Paralegal Studies

Pierce College

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Damaris Santiago