Damaris Veliz
Sanford,FL
Summary
Experienced in handling high-volume customer needs, quickly assessing each customer and offering all recommendations. Skilled at customer service and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
The Key Haven Families
Respite Private Home Care
Sanford, FL
10.2024 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed day-to-day duties accurately and efficiently.
Salon Assistant
Monstera Hair Co
Altamonte Springs, USA
07.2022 - 08.2022
- Sanitized tools, followed safety standards and kept salon clean and safe.
- Shampooed, conditioned and rinsed clients' hair.
- Kept notes listing preferences and services provided to clients for quick reference.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Welcomed and greeted all clients daily.
- Assessed inventory levels of salon retail products to maintain well-stocked stations.
Assistant
The Key Haven Families
Sanford, USA
07.2021 - 08.2022
- Checked stock to determine inventory levels and maintain office supply products.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
- Sanitized frequented areas and equipment using approved supplies.
- Collected trash from floors within hallways, bathrooms and work areas.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Education
Diploma -
Seminole High School
SanfordSkills
- Housekeeping Duties
- Schedule Management
- Critical Thinking
- Problem Resolution
- Computer Skills
- Microsoft Office
- Flexible Schedule
- Planning & Organizing
- Basic Math
- People Skills
- Relationship Building
- Organizational Skills
- Customer Service
- Good Work Ethic
- Friendly, Positive Attitude
Languages
Professional, Native/ Bilingual
Timeline
The Key Haven Families
Respite Private Home Care
10.2024 - Current
Salon Assistant
Monstera Hair Co
07.2022 - 08.2022
Assistant
The Key Haven Families
07.2021 - 08.2022
Diploma -
Seminole High School