Hi, I’m
Shanaya Clay
Tifton,GA
Summary
Dedicated and dependable professional with a strong work ethic and proven ability to thrive in fast-paced environments. Tech-savvy and knowledgeable of current OSHA regulations, ensuring safe and compliant workplace practices. Experienced in hospitality with a strong focus on guest comfort, customer satisfaction, and service excellence. Skilled in multitasking, prioritizing responsibilities in order , and maintaining clear, professional communication. Demonstrates excellent phone etiquette, teamwork, and the ability to collaborate effectively while delivering high-quality results.
Overview
6
years of professional experience
2022
years of post-secondary education
Work History
Shoe Department EncoreTifton, GA
Key Holder
10.2025 - 02.2026
Job overview
- Assisted customers in selecting products, providing exceptional service that fostered repeat business and customer loyalty.
- Operated the cash register efficiently, ensuring accurate transactions and managing cash flow during peak hours.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Organized backroom storage areas to maximize efficiency of space utilization.
Abide Home CareTifton, GA
Personal Care Assistant (PCA)
10.2022 - 05.2023
Job overview
- Assisted clients with daily living activities, enhancing their comfort and promoting independence in their homes.
- Maintained accurate documentation of client progress, facilitating effective communication with healthcare professionals and families.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
Park Avenue Thrift Store Fayetteville, Georgia
Retail Keyholder
12.2019 - 05.2021
Job overview
- Assisted in managing daily store operations, ensuring a well-organized and efficient shopping environment for customers.
- Stocked merchandise and maintained displays, enhancing product visibility and contributing to an inviting store atmosphere.
- Processed transactions accurately and efficiently, reinforcing customer trust and satisfaction with a smooth checkout experience.
- Resolved issues between customers and staff members in a professional manner while maintaining company policies.
Education
Southern Regional Technical College Tifton, GA
Cosmetology For Licensure from Cosmetology
08.2024 - 05.2025
Monroe Comprehensive High SchoolAlbany, GA
Skills
- Customer assistance
- Cash register operation
- Key holder responsibilities
- Store opening and closing
- Appointment coordination
- Daily operations management
- Issue resolution
- Team collaboration
- Time management
- Efficiency optimization
- Front end operations
- Housekeeping duties
- Phone etiquette
- Hospitality services
- Guest relations
- Word processing
- Task delegation
- Sensitive information handling
Timeline
Key Holder
Shoe Department Encore
10.2025 - 02.2026
Southern Regional Technical College
Cosmetology For Licensure from Cosmetology
08.2024 - 05.2025
Personal Care Assistant (PCA)
Abide Home Care
10.2022 - 05.2023
Retail Keyholder
Park Avenue Thrift Store
12.2019 - 05.2021
Monroe Comprehensive High School
05.2021