Dominique Washizaki
Anchorage,AK
Summary
Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality. Skilled cashier with excellent track record in managing complex register operations. Hard-working and diligent team player with strong mathematical and customer service abilities. Offering [Number] years of experience and proficiency in problem solving and customer care.
Overview
11
11
years of professional experience
Work History
Key Holder
Party City
Anchorage, AK
10.2024 - Current
- Verified accuracy of register tills at beginning and end of shift.
- Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
- Assisted customers with product selection and resolving complaints.
- Replenished merchandise displays throughout the store as needed.
- Ensured store was opened and closed in a timely manner according to company policies.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Demonstrator
Club Demonstration Services at Costco
Anchorage, Alaska
06.2019 - 08.2021
- Interacted with customers during presentations providing them with information about the product line.
- Ensured compliance with safety regulations when setting up equipment for product demonstrations.
Head Cashier
Sprouts
Marietta, GA
04.2017 - 06.2019
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff
- Drove sales and add-on purchases by promoting specific item options to customers
- Developed training and mentoring procedures to keep team member performance strong and optimized for store needs
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
- Troubleshot and resolved issues with cash registers, card scanners and printers
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction
- Accepted merchandise returns
- Worked closely with front-end staff to assist customers
- Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses
- Counted and balanced cashier drawers
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members
- Maintained work area in clean and neat manner
- Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs
- Helped customers find specific products, answering questions and offering advice
- Greeted customers promptly and responded to questions
- Inspected checkout areas every [Timeframe] and directed team members in cleaning, trash removal and other actions to restore professional appearances
- Built and maintained productive relationships with employees
- Managed cashier shifts and breaks
- Helped customers find store locations and complete purchases
- Trained new team members in cash register operation, stock procedures and customer service
Cashier
Publix
Powder Springs, GA
08.2013 - 04.2017
- Drove sales and add-on purchases by promoting specific item options to customers
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions
- Helped customers find specific products, answering questions and offering advice
- Helped customers update accounts, sign up for new services and take advantage of special offers
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Worked closely with front-end staff to assist customers
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Learned roles of other departments to provide coverage and keep store operational
Education
High School Diploma -
Mceachern High School
Powder Springs, GA01.2013
Skills
- Payment processing
- Issue resolution
- Liquor regulations and compliance
- Cash drawer balancing
- POS systems
- Cash register operation
- ID verification
- Security monitoring
- Cash management
- Customer greeting
- Customer assistance
- Credit and cash transactions
- Merchandise restocking
- Coin counting
- Knowledge of wine and spirits
- Cash counting machine operations
- Staff mentoring
- Loss prevention
- Product recommendations
- Scanner operations
- Opening and closing procedures
- Hard-working
- Process improvements
- Accurate money handling
- Verbal/written communication
- Punctuality
- Equipment troubleshooting
- Customer relations
- Employee engagement and motivation
- Customer service
- Merchandising
- Training and development
Timeline
Key Holder
Party City
10.2024 - Current
Demonstrator
Club Demonstration Services at Costco
06.2019 - 08.2021
Head Cashier
Sprouts
04.2017 - 06.2019
Cashier
Publix
08.2013 - 04.2017
High School Diploma -
Mceachern High School