Damariya Parks
San Antonio,TX
Summary
Dynamic customer service professional excelling in complaint handling and relationship building. Adept at utilizing point-of-sale systems to enhance transaction efficiency while delivering exceptional service. Recognized for critical thinking and adaptability in fast-paced environments, ensuring customer satisfaction and operational excellence.
Overview
3
3
years of professional experience
Work History
CSR
Circle K
09.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout experiences.
- Maintained a clean and organized store environment to enhance customer satisfaction and safety.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Collaborated with team members to achieve daily operational goals and improve service delivery.
- Adapted quickly to changing priorities while maintaining high standards of service quality.
Front End Customer Service Associate
Walmart
05.2024 - 09.2024
- Assisted customers with product inquiries and resolved issues efficiently.
- Maintained knowledge of store promotions and inventory to enhance customer experience.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure a smooth checkout process.
- Streamlined checkout processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
Team Member
Peter Piper's Pizza
03.2024 - 05.2024
- Provided exceptional customer service by efficiently addressing inquiries and resolving complaints.
- Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
- Executed daily opening and closing procedures, contributing to overall operational efficiency.
- Adapted to changing priorities during peak hours, ensuring smooth workflow and service delivery.
- Learned all required tasks quickly to maximize performance.
Team Member
Wendy’s
12.2023 - 02.2024
- Communicated effectively with team members to streamline processes and improve overall service delivery.
- Contributed to inventory management by tracking supplies and reporting shortages to supervisors promptly.
- Engaged in ongoing learning opportunities to develop skills relevant to operational responsibilities within the team.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Food Service Associate
Six Flags Over Texas
11.2023 - 12.2023
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and timely order fulfillment.
- Operated point-of-sale systems efficiently, processing transactions accurately and managing cash handling responsibilities.
- Maintained cleanliness and organization of food preparation areas, adhering to safety and sanitation standards at all times.
- Resolved guest complaints promptly, utilizing problem-solving skills to maintain positive guest experiences.
Team Member
Charley’s Philly Cheesesteak's
03.2023 - 10.2023
- Assisted team in daily operations, ensuring adherence to safety protocols and operational guidelines.
- Learned and utilized tools and systems for efficient workflow management within the team environment.
- Supported colleagues by participating in training sessions to enhance teamwork and collaboration skills.
- Adapted quickly to changing tasks, demonstrating flexibility in various operational roles as needed.
- Maintained cleanliness and organization of work areas to promote safety and efficiency among team members.
Education
High School Diploma -
Brandeis Highschool
13011 Kyle Seale Pkwy San Antonio, TX 78249 UnitedSkills
- Customer focus
- Complaint handling
- Customer service
- Active listening
- Critical thinking
- Conflict resolution
- Relationship building
Timeline
CSR
Circle K
09.2025 - Current
Front End Customer Service Associate
Walmart
05.2024 - 09.2024
Team Member
Peter Piper's Pizza
03.2024 - 05.2024
Team Member
Wendy’s
12.2023 - 02.2024
Food Service Associate
Six Flags Over Texas
11.2023 - 12.2023
Team Member
Charley’s Philly Cheesesteak's
03.2023 - 10.2023
High School Diploma -
Brandeis Highschool