Dependable professional skilled in shipping and inventory management with a focus on customer service. Manages weekly processing of 10,000+ medical items, maintaining high standards of accuracy and regulatory compliance. Certified Colorado MED Employee Badge holder with strong capabilities in product handling and documentation. Proven track record of professionalism and collaboration in diverse industries.
• Delivered exceptional guest experiences at diverse events—from corporate gatherings to large conventions—supporting RHG’s tradition of hospitality.
• Coordinated event setups, vendor partnerships, and service timing to ensure smooth operations and uphold RHG’s brand standards.
• Trained and empowered team members, aligning with RHG’s culture‑first leadership strategy to improve performance and teamwork.
• Collaborated with management to maintain RHG’s legacy of operational excellence and family‑inspired values.
• Supported residents living with dementia/Alzheimer’s in a secure memory‑care setting; followed individualized care plans and safety protocols.
• Assisted with activities of daily living (ADLs) such as grooming, dressing, mobility, and meals; documented changes and alerted nursing staff as needed.
• Used de‑escalation, redirection, and calm communication to manage sundowning/confusion and maintain resident dignity.
• Engaged residents in structured activities and social interaction to support cognitive health and quality of life.