Dameiona Tiller
Baltimore,MD
Summary
With 7 years of customer-oriented experience, actively seeking a Customer Support Associate role to utilize skills and expertise. Excelled in fast-paced environments at Royal Farms, Burger King, and Top Golf, honing abilities in customer interaction, complaint resolution, and transaction processing. Strong communication and organizational skills consistently demonstrated across various customer service positions, making an ideal candidate for this role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
ICS Security Services
08.2024 - 12.2024
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Responded quickly to incidents and assessed active situations for security concerns.
Caddie
Top Golf Callaway Brand
06.2024 - 08.2024
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Dietary services
Johns Hopkins Hospital
07.2023 - 05.2024
- Oversee the preparation and delivery of nutritionally balanced, attractive, and well-portioned meals for patients, staff, and visitors, adhering to strict health and safety regulations while ensuring high standards of customer service at Johns Hopkins Hospital
Security Officer
Allied Universal Security Services
02.2022 - 07.2022
- Ensured the protection of sensitive zones by vigilantly monitoring access and preventing unauthorized entries
- Maintained safety and security through comprehensive building inspections and diligent property patrols
Counter
WIS International Inventory Service
06.2021 - 12.2021
- Accurately maintained inventory records, documenting adjustments and conducting thorough pallet audits to ensure data integrity
- Executed scheduled inventory counts and supply audits, identifying and correcting discrepancies to uphold inventory accuracy
Dietary Aide
Future Care North Point
08.2021 - 10.2021
- Assisted in the preparation of daily meals, adhering to rigorous sanitation and food safety protocols to ensure quality and compliance
- Managed inventory by restocking kitchen and facility units with necessary food and supplies, maintaining optimal levels for operation
- Delivered specialized meal services to patients with dietary restrictions, ensuring nutritional requirements and preferences were met with attention to detail
Crew Member
Royal Farms
06.2020 - 11.2020
- Expedited task completion, ensuring team efficiency and accuracy in daily operations
- Maintained inventory levels through diligent organization and restocking, facilitating uninterrupted workflow
- Managed point-of-sale transactions and upheld cleanliness standards, contributing to a positive customer experience
Sales Associate
Walmart
01.2020 - 10.2020
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Responded quickly to incidents and assessed active situations for security concerns.
Education
High School - Business And Law
Reginald F. Lewis High School
Baltimore, MD01.2018
Skills
- Communication
- Ability to Work Under Pressure
- Decision Making
- Time Management
- Self Motivated
- Resolution
- Leadership
- Adaptability
- Dependable
- Policy and Procedure Adherence
- Cash Handling
- Friendly and Outgoing
- Reliable and Punctual
- Verbal/Written Communication
- Data Entry
- Audit Counts
- Basic Math
- Material Handling
Certification
CPR
Timeline
Unarmed Security Officer
ICS Security Services
08.2024 - 12.2024
Caddie
Top Golf Callaway Brand
06.2024 - 08.2024
Dietary services
Johns Hopkins Hospital
07.2023 - 05.2024
Security Officer
Allied Universal Security Services
02.2022 - 07.2022
Dietary Aide
Future Care North Point
08.2021 - 10.2021
Counter
WIS International Inventory Service
06.2021 - 12.2021
Crew Member
Royal Farms
06.2020 - 11.2020
Sales Associate
Walmart
01.2020 - 10.2020
CPR
High School - Business And Law
Reginald F. Lewis High School
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