Summary
Work History
Education
Skills
Timeline
Generic

Damen Everett

Yonkers,NY

Summary

Compassionate and driven House Manager with excellent verbal and written communication skills. Highly effective at supervising activities and individuals. Known for top-notch conflict resolution skills and extensive knowledge of Microsoft Word.

Work History

Residential House Manager

Lowell House, Inc.
Lowell, Massachussetts
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Coordinated holiday parties, cocktail parties and small gatherings for household.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Communicated with delegating nurse to coordinate and complete medical services.
  • Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.

Dishwasher

Cheesecake Factory Restaurant
Burlington, MA
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Gently moved glassware, crystal and other delicate items to prevent breakage.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.

Housing Specialist

Help USA, Inc.
New York, NY
  • Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
  • Explained rental and housing regulations to clients and helped each discover best options for housing.
  • Answered client questions about lease and rental agreements and advocated on behalf of client needs.
  • Negotiated with landlords and real estate agents to obtain vacant apartments for clients with histories of homelessness, mental illness and substance abuse, occupying over [Number] apartments by providing direct, hands-on support services.

Education

High School Diploma -

Cheshire High School
Cheshire, CT

Associate of Arts - Business Administration

Champlain College
Burlington, VT

Skills

  • Reporting and Documentation
  • Facility Security
  • Supply and Inventory Management
  • Issue Resolution
  • Team Supervision
  • First Aid and CPR
  • Case Planning
  • Staff Communication
  • Safety Standards and Compliance
  • Active Listening
  • Microsoft Office
  • Resident Supervision
  • General Housekeeping

Timeline

Residential House Manager

Lowell House, Inc.

Dishwasher

Cheesecake Factory Restaurant

Housing Specialist

Help USA, Inc.

High School Diploma -

Cheshire High School

Associate of Arts - Business Administration

Champlain College
Damen Everett