Kacie Stevens
Reseda,CA
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with clients. Fosters sense of community among clients to support individuals in times of need.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Residential House Manager
The Sober Source
Reseda, CA
03.2024 - Current
- Organized social activities for residents to promote camaraderie and engagement within the community.
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for clients benefit.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
- Assisted residents with daily hygiene and living tasks.
- Developed strong relationships with residents, fostering a positive and supportive living community.
- Managed budgets and financial records to ensure responsible allocation of funds for maintenance, improvements, and events.
- Managed day-to-day operation of home.
Resident Advisor
Lighthouse Recovery Center
Woodland Hills, CA
12.2023 - 03.2024
- Facilitated smooth transition of new clients into residential program.
- Developed strong relationships with residents, fostering a supportive and inclusive living community.
- Educated residents on facility policies, promoting responsible behavior within the residence.
- Monitored clients behaviors and responded to disciplinary issues in accordance with established policies.
- Responded to clients inquiries and concerns, offering support and guidance.
- Mentored and coached clients to foster positive relationships and encourage successful achievement.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
Resident Advisor
Spring Ridge Academy
Mayer, AZ
04.2022 - 01.2023
- Collaborated with residential team to maximize effective and efficient operations.
- Developed and implemented programs, study groups and mentoring to promote student success.
- Provided crisis intervention and support services to students to minimize intensity of emotional, mental and behavioral reactions to crisis.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Responded to room transfers, incident reports, and maintenance requests.
- Collaborated with campus security to maintain a safe living environment for all residents.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
- Developed strong relationships with residents, fostering a supportive and inclusive living community.
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
Resident Advisor
Mingus Mountain Academy
Prescott Valley, AZ
01.2021 - 02.2022
- Initiated and implemented a sustainability initiative within the residence hall, promoting eco-friendly practices and reducing overall waste production.
- Developed and implemented programs, study groups and mentoring to promote student success.
- Enforced policies and safety standards through building and room rounds.
- Responded to student inquiries and concerns, offering support and guidance.
Education
GED -
Adult Education -
Fort Worth, TX02.2003
Skills
- Crisis Management
- Interpersonal Relationships
- Policy Enforcement
- Event Chaperoning
- Progress Documentation
- Healthy Habits Promotion
- Behavior monitoring
- Activities Oversight
- Status Assessments
- Emotional Support
- Incident Reporting
- Resident suppo
Certification
- Radt,
- Food Handlers
- CPR & First Aid
- sexual harassment
- RBT (Georgia certification)
Timeline
Residential House Manager
The Sober Source
03.2024 - Current
Resident Advisor
Lighthouse Recovery Center
12.2023 - 03.2024
Resident Advisor
Spring Ridge Academy
04.2022 - 01.2023
Resident Advisor
Mingus Mountain Academy
01.2021 - 02.2022
GED -
Adult Education -