Damen Smith
Seattle,WA
Summary
I bring a positive attitude to any work environment and I'm a team player. A talented server that brings skills in order management, payment processing and upselling. I stay current on menu items and consistently offer targeted recommendations to meet individual customer needs due to dietary restrictions and allergies if needed. Fair amount of wine and spirit knowledge as well.
Overview
5
5
years of professional experience
Work History
Restaurant Server
Four Seasons Hotel
Seattle, WA
09.2023 - Current
- Delivered exceptional dining experiences through attentive service and detailed menu knowledge.
- Collaborated with kitchen staff to ensure timely food preparation and presentation standards.
- Managed multiple tables efficiently while maintaining high levels of customer satisfaction.
- Developed strong relationships with guests, enhancing repeat business and loyalty.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Established rapport with regular customers, fostering loyalty through exceptional service.
Restaurant Server
Aqua by El Gaucho
Seattle, WA
04.2021 - 07.2023
- Assisted in training new servers on restaurant protocols and customer service best practices.
- Resolved guest concerns swiftly to maintain a positive dining atmosphere.
- Coordinated with management to implement improved service procedures, boosting workflow efficiency.
- Actively participated in team meetings to contribute ideas for enhancing overall guest experience.
- Greeted new customers, discussed specials, and took drink orders.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Education
Magnolia High School
Magnolia, TX05.1999
Skills
- socially masterful
- able to prioritize and maintain composure in high stress situations
- Organization and efficient
- Guest service is what I do
- Communicate well with both coworkers as well as guests
Timeline
Restaurant Server
Four Seasons Hotel
09.2023 - Current
Restaurant Server
Aqua by El Gaucho
04.2021 - 07.2023
Magnolia High School