Dameon Cole
Severn,MD
Summary
Results-driven operations leader with over 10 years in high-volume distribution environments. Expertise in optimizing logistics, enhancing safety protocols, and fostering inclusive teams. Committed to continuous improvement and aligning organizational culture with values of diversity, equity, and inclusion.
Overview
12
12
years of professional experience
Work History
Operations Supervisor
FedEx Freight
Annapolis Junction, Maryland
07.2025 - Current
- Supervised work processes to ensure quality customer service and adherence to safety standards.
- Monitored unsafe acts and conditions, educating employees and implementing corrective actions to mitigate risks.
- Planned daily manpower needs and scheduled shifts for timely, damage-free freight delivery.
- Communicated job assignments clearly, coordinating efforts with all team members.
- Monitored service freight to ensure compliance with cut time requirements.
- Analyzed performance data to identify cost-cutting opportunities while maintaining safety protocols.
- Developed employees through targeted retention and growth initiatives, enhancing team stability.
- Built strong relationships with business partners to uphold service standards for customers and the company.
Senior Area Manager
Amazon
Baltimore, USA
01.2024 - 04.2025
- Led a team of 25-35 associates in a high-volume distribution environment, overseeing all aspects of inbound and outbound operations on night shifts.
- Applied real-time data and predictive formulas to track output, control costs, and flex staffing needs for maximum efficiency.
- Conducted pre-shift planning based on headcount, WIP, and incoming freight, ensuring optimal resource allocation and workflow.
- Utilized warehouse auditing tools and logistics tracking systems to monitor real-time performance and optimize shift output and freight schedules.
- Delivered daily startup meetings to promote safety, reinforce standards, and engage teams with operational updates and dynamic stretches.
- Held monthly one-on-one development meetings with direct reports, supporting growth, accountability, and succession planning.
- Conducted random audits of orders to ensure compliance with quality standards and accuracy in labeling, ticketing, and shipment.
- Led initiatives as Vice President, Amazon Mental Health and Wellbeing DEI Group, to promote mental health awareness.
Shop Administrative Tech
State Highway Administration
Curtis Bay, USA
02.2018 - 12.2023
- Utilized inventory management and fleet tracking tools to process repair orders and monitor stock, managing fleet maintenance for operational efficiency.
- Maintained accurate inventory through audits and cycle counts, minimizing discrepancies and ensuring optimal stock levels to support operations.
- Conducted detailed inventory analysis to identify trends and reduce waste, supporting effective operational planning.
- Placed purchase orders for inventory replenishment, performed credit card reconciliations, and managed vendor relationships to support seamless operations.
- Provided training and support to staff, enhancing team capabilities and service delivery.
Warehouse Inventory Control Supervisor
Auto Warehousing Company
Curtis Bay, MD
04.2014 - 02.2018
- Performed daily and annual cycle counts, maintaining inventory discrepancies under 2% through rigorous auditing and process controls.
- Conducted root cause analysis for discrepancies, implementing corrective actions to enhance accuracy and accountability.
- Supervised a team of 16-20 associates per shift, providing training, coaching, and performance feedback to drive productivity and engagement.
- Audited incoming freight and maintained maintenance records for production equipment, ensuring operational readiness and safety compliance.
- Led Kaizen Six Sigma project to develop formula for weighing vehicle tonnage based on shift total volume; enabled scheduling of waste pickups according to projected volume, optimizing logistics.
- Oversaw operational area, transforming workspaces to align with specific work orders and ensure readiness for daily tasks.
- Conducted pre-shift and post-shift area audits to verify work quality and compliance with operational standards, maintaining a high level of performance and organization.
- Built relationships with vendors and contract drivers to enhance logistics efficiency and ensure timely deliveries.
Education
Master of Science (M.S.) - Cloud Computing Systems
University of Maryland-University College
Largo, MD06-2025
Bachelor of Science (B.S.) - Computer Science
University of Maryland-University College
Largo, MD12-2022
Skills
- Operations management
- Warehouse operations
- Logistics management systems
- Inventory control and planning
- Data analysis
- Data decision-making
- Process improvement
- Workflow optimization
- Safety management
- Team leadership
- Training development
- Cross-functional collaboration
- Vendor relations
- Stakeholder engagement strategies
- Microsoft Office Suite proficiency
- Workplace culture initiatives
Accomplishments
- Maintained inventory discrepancies under 2% for five consecutive years through rigorous audits and process improvements.
- Successfully led night shift operations, achieving consistent on-time order fulfillment and exceeding quality and safety benchmarks.
- Recognized for building strong, positive relationships with team members and leadership, resulting in high engagement and low turnover.
- Launched and led Mental Health and Wellbeing DEI group, increasing employee engagement and supporting a culture of inclusion and support.
Timeline
Operations Supervisor
FedEx Freight
07.2025 - Current
Senior Area Manager
Amazon
01.2024 - 04.2025
Shop Administrative Tech
State Highway Administration
02.2018 - 12.2023
Warehouse Inventory Control Supervisor
Auto Warehousing Company
04.2014 - 02.2018
Master of Science (M.S.) - Cloud Computing Systems
University of Maryland-University College
Bachelor of Science (B.S.) - Computer Science
University of Maryland-University College