Dameon Jocelyn
Kingston,NY
Summary
An organized, detail-oriented, able to think and prioritize effectively to accomplish multiple tasks and stay calm under pressure. I'm creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic. When it comes to working with a team or alone I'm great with both.
Overview
9
9
years of professional experience
Work History
Sales Representative
Oak Beverages
44 High St, West Nyack, NY 10994
03.2020 - 08.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Server
Christina's Restaurant
08.2019 - 03.2020
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods
- Served average of 30 patrons daily at Christina's restaurant with consistent recommendations for exceptional service
Driver /Furniture Mover
Allways Moving
07.2019 - 03.2020
- Coordinated efficient merchandise loading and unloading to keep up with tight schedules
- Delivered goods and products to customer on time and in excellent condition
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions
- Coordinated efficient routes to avoid delays and optimize schedules
- Maintained accurate logs of all deliveries, including Supplies and Customer information
- Displayed products properly at customer sites and according to company specifications and policies
- Cleaned job sites and properties of packing material after loading trucks with boxes and furniture weighing up to 400 pounds
Guest Services / Valet
Guest Service, Mohonk Mountain House
11.2017 - 05.2019
- Assisted guests with check-ins, account inquiries and any additional services needed
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution
- Transferred suitcases, bags, and other items from cars, limos and other vehicles and main lobby to and from guest rooms
- Greeted visitors pleasantly upon arrival at hotel and offered immediate assistance
Residential Specialist
The Arc Of Ulster-Green - Kingston
03.2016 - 02.2017
- Communicated with individuals of all ethnic and cultural backgrounds
- Led activities that developed individuals' physical, emotional and social growth
- Gave one-on-one attention to individual, while maintaining overall focus on group
- Observed and monitored client behavior and responses to treatment
Education
High School Diploma -
Kingston High School
Kingston, New York2014
Skills
- Order delivery practices
- Hospitality service expertise
- Quality management
- Distribution and warehousing
- Loading and unloading
- Excellent time management
- Physically fit and agile
- Team development
Timeline
Sales Representative
Oak Beverages
03.2020 - 08.2025
Server
Christina's Restaurant
08.2019 - 03.2020
Driver /Furniture Mover
Allways Moving
07.2019 - 03.2020
Guest Services / Valet
Guest Service, Mohonk Mountain House
11.2017 - 05.2019
Residential Specialist
The Arc Of Ulster-Green - Kingston
03.2016 - 02.2017
High School Diploma -
Kingston High School