MD SHAFIUL AJAM KHAN
METRO FRANCHISING COMMISSARY LLC
FLUSHING
2
Languages
1
Certification
4
years of professional experience
Proven Crew Member at METRO FRANCHISING COMMISSARY LLC, adept in customer service and safe food handling, excelled in ensuring customer satisfaction through effective communication and teamwork. Mastered POS systems and food preparation, significantly contributing to a seamless operational flow. Demonstrates a strong ability to engage customers and maintain health code compliance, showcasing flexibility and a commitment to excellence.
Work History
Sales Representative
3 Years 6 Months- Cultivated relationships with key clients to enhance customer loyalty and retention.
- Executed product demonstrations to effectively showcase features and benefits to potential buyers.
- Collaborated with marketing team to develop promotional materials for new product launches.
- Analyzed sales data to identify trends, informing strategic adjustments in sales tactics.
CREW MEMBER
4 Years- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Handled customer complaints in a professional and courteous manner.
- Cross-trained in multiple positions within the store as needed.
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
- Placed orders into POS systems and handled cash and credit transactions.
- Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns.
- Completed all store opening and closing procedures.
- Memorized food and drink recipes to prepare orders with speed and accuracy.
- Followed health department regulations for handling food products properly.
- Packaged and labeled to-go and delivery orders for pickup.
- Prepared food items following established recipes and safety guidelines.
- Utilized problem-solving skills when resolving conflicts among team members or customers.
- Followed all safety and security procedures to reduce risks.
- Restocked shelves with merchandise throughout shift.
Education
Master of Social Science
- COMPLETED COURSEWORK TOWARDS
- GPA: GPA 2.63
Skills
Cooking
Food Running
Order Management
Customer Service
Health Code Compliance
Safe Food Handling
Beverage Preparation
Drive-Thru Operations
Food Preparation
Customer Engagement
Production Line Work
Safe Vehicle Operation
Store Opening and Closing
Point of sale operation
Visual Communication
Valid Driver’s License
Equipment Maintenance
Cleaning
Salesmanship
Teamwork and Collaboration
Inventory Counts
Order delivery practices
Table setting knowledge
Flexible Schedule
Cash Handling
Ordering Procedures
Certification
DRIVER LICENSE
LANGUAGES
English - Fluent
Bengali - Fluent
Timeline
Sales Representative
2317 BLESSINGS FOOD LLC
01.2023 - CurrentRead More
CREW MEMBER
METRO FRANCHISING COMMISSARY LLC
07.2022 - CurrentRead More
NATIONAL UNIVERSITY
Master of Social Science
Read More