Dameria Beale
Madison,MS
Summary
Dynamic customer service professional with a strong work ethic and integrity, experienced at Walgreens and CVS Pharmacy. Proven ability to resolve complaints and enhance customer satisfaction while training staff and managing cash handling procedures. Committed to team collaboration and maintaining a welcoming atmosphere, driving productivity and operational excellence.
Overview
4
4
years of professional experience
Work History
Cashier
Home Depot
Jackson, MS
01.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Shift Lead
Walgreens
Jackson, MS
03.2023 - 01.2025
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
Shift Supervisor
CVS Pharmacy
Clinton, MS
01.2022 - 04.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Education
Nursing
Holmes Community College
Goodman, MSAssociates - Pre Nursing
Hinds Community College
Raymond, MS05.2024
Skills
Work ethic and integrity
Patience and empathy
Team collaboration
Reliability and punctuality
Customer service
Timeline
Cashier
Home Depot
01.2025 - Current
Shift Lead
Walgreens
03.2023 - 01.2025
Shift Supervisor
CVS Pharmacy
01.2022 - 04.2023
Nursing
Holmes Community College
Associates - Pre Nursing
Hinds Community College