DAMIAN A. BURNS
Troy
Summary
Dynamic, goal-oriented sales professional with a proven Senior Account Management track record, excelling in strategic planning and market penetration. Recognized for driving sales and fostering customer-centric relationships. Adept at training, client service, strategic planning skills and problem solving. I leverage product knowledge and customer relationships to enhance team performance and achieve outstanding results.
Overview
30
30
years of professional experience
3
3
Certifications
Work History
SENIOR SALES REPRESENTATIVE
LOWE’S
05.2006 - Current
- Collaborated with team to boost sales and enhance marketing initiatives.
- Conducted training on procedures for safety, sales, and marketing.
- Provided education to store personnel on effective sales strategies.
SENIOR INSIDE SALES REPRESENTATIVE
WOLTERS KLUWER
07.2022 - 01.2025
- Retained corporate accounts while driving profitable sales growth.
- Managed sales pipeline information to facilitate business expansion.
- Demonstrated AI functionality to enhance operational efficiency.
- Maintained current knowledge of complex service line offerings to support informed decision-making.
SALES ACCOUNT MANAGER
LAURIN PUBLISHING/PHOTONICS MEDIA
04.2020 - 11.2020
- Conducted comprehensive market and competitor analysis to identify growth opportunities.
- Obtained detailed consumer insights to inform strategic decision-making.
- Achieved highest monthly sales volume, winning a sales contest for outstanding performance.
- Delivered value-added services to enhance client satisfaction and loyalty.
BUSINESS CONSULTANT
FASTCASE
Washington
02.2019 - 11.2019
- Offered expert sales advisory services to clients.
- Conducted thorough review of systems business practices and procedures.
- Mentored clients in implementing successful market penetration and presentation strategies.
DIGITAL MEDIA CONSULTANT
LEXISNEXIS
Albany
04.2017 - 10.2017
- Developed and executed a transition plan for a new legal research platform.
- Traveled to client sites to assess unique requirements.
- Provided training to administrators, attorneys, and judges as a value-added service.
- Consulted clients on enhanced management techniques utilizing cutting-edge technologies.
- Established collaborative relationships with clients to foster long-term loyalty and revenue growth.
DIGITAL ENGINEER
LEXISNEXIS
Albany
08.2014 - 04.2017
- Spearheaded development and implementation of new digital library sites in collaboration with senior executives.
- Trained internal staff and sales team on new technologies to enhance product knowledge and sales closing rates.
- Aligned training initiatives with revenue growth objectives to drive organizational success.
DIGITAL LIBRARY SPECIALIST
LEXISNEXIS
Albany
11.2012 - 08.2014
- Recruited to sell the company’s latest product, the Digital Library.
- Targeted law firms from Chicago to Hawaii.
- Functioned as a solutions and consultative seller.
- Established client-focused partnerships.
- Consulted with clients on the use of technology to drive goal attainment.
- Expanded team size and trained all new hires.
REGIONAL SALES EXECUTIVE
LEXISNEXIS
Albany
08.2004 - 11.2012
- Expanded sales force to six members within eighteen months.
- Targeted regional law firms for increased market share.
- Boosted online sales through strategic marketing initiatives.
- Spearheaded digital product division, driving innovation and growth.
- Achieved three Circle of Excellence awards for outstanding performance.
INTERNATIONAL SALES EXECUTIVE
LEXISNEXIS/MATTHEW BENDER & COMPANY
Menands
10.2001 - 08.2004
- Targeted potential clients across 120+ countries to expand market reach.
- Developed market penetration strategies to engage key decision makers.
- Generated and capitalized on global sales leads to drive revenue growth.
- Attended legal conferences to network and build strategic relationships with industry leaders.
INBOUND SALES EXECUTIVE
LEXISNEXIS
Menands
02.1996 - 10.2001
- Generated over $1 million in sales within two years by acquiring extensive product knowledge.
- Cultivated relationships with customers, field teams, and editors to enhance collaboration.
- Achieved consistent double-digit revenue growth annually, earning multiple Circle of Excellence nominations.
Education
Bachelor of Science - BUSINESS MANAGEMENT
STATE UNIVERSITY OF PLATTSBURGH
Plattsburgh, NYAssociate of Science - MARKETING
HUDSON VALLEY COMMUNITY COLLEGE
Troy, NYSkills
- Strategic planning and goal setting
- Market penetration strategies
- Product knowledge and branding
- Training and development
- Change management
- Team coaching and development
- Solutions selling
- Customer centricity
Training
- Microsoft Word and Excel
- Interviewing Skills
- Supervisor/Management Training
- Strategic Negotiation (Pepperdine University)
- Several Nominations for the Leadership Development Program
- Extremely Organized
Awards
- Multi-year Circle of Excellence Winner
- Several year Nominee
- First sales in the Industry for the Digital Library
Certification
DISC Training - Assessment Training to understand different work personalities
Accomplishments
Circle of Excellence Winner (3) with 3 additional nominations
References
References available upon request.
Timeline
SENIOR INSIDE SALES REPRESENTATIVE
WOLTERS KLUWER
07.2022 - 01.2025
SALES ACCOUNT MANAGER
LAURIN PUBLISHING/PHOTONICS MEDIA
04.2020 - 11.2020
BUSINESS CONSULTANT
FASTCASE
02.2019 - 11.2019
DIGITAL MEDIA CONSULTANT
LEXISNEXIS
04.2017 - 10.2017
DIGITAL ENGINEER
LEXISNEXIS
08.2014 - 04.2017
DIGITAL LIBRARY SPECIALIST
LEXISNEXIS
11.2012 - 08.2014
SENIOR SALES REPRESENTATIVE
LOWE’S
05.2006 - Current
REGIONAL SALES EXECUTIVE
LEXISNEXIS
08.2004 - 11.2012
INTERNATIONAL SALES EXECUTIVE
LEXISNEXIS/MATTHEW BENDER & COMPANY
10.2001 - 08.2004
INBOUND SALES EXECUTIVE
LEXISNEXIS
02.1996 - 10.2001
Bachelor of Science - BUSINESS MANAGEMENT
STATE UNIVERSITY OF PLATTSBURGH
Associate of Science - MARKETING
HUDSON VALLEY COMMUNITY COLLEGE