Damian Bonsell
Ely,NV
Summary
Cannabis professional with solid foundation in customer service and product expertise, prepared to contribute effectively in dynamic retail environment. Valued for ability to advise customers on product selection and ensure seamless purchasing experience. Known for strong teamwork and adaptability in fast-paced setting, bringing reliable product knowledge and interpersonal skills to team.
Knowledgeable about cannabis with robust background in providing customers with tailored product recommendations and maintaining organized inventory. Successfully advised clients on product selection, enhancing customer satisfaction and loyalty. Demonstrated excellent communication and customer service skills, along with thorough understanding of industry regulations and product knowledge.
Overview
6
6
years of professional experience
Work History
Budtender
Greenlight Dispensary
07.2024 - 08.2025
- Educated customers on product varieties, effects, and uses of cannabis to enhance their purchasing decisions.
- Maintained compliance with all local and state regulations to ensure a safe shopping environment.
- Processed sales transactions accurately, including cash handling and electronic payment systems.
- Conducted regular inventory checks to monitor stock levels and prevent shortages.
- Provided personalized recommendations based on customer needs and preferences to increase satisfaction.
- Resolved customer inquiries and concerns promptly, ensuring a positive shopping experience.
- Organized product displays to maximize visibility and accessibility for customers.
- Trained new staff on dispensary protocols, product knowledge, and customer engagement tactics.
Air Conditioning Technician
Tom Kisling
02.2023 - 06.2023
- Diagnosed faults in electrical and mechanical components to return units to full operating capacity within 24 hours of maintenance request.
- Tested capacitors, transistors and transformers for proper continuity and resistance.
- Responded to average Number service calls every week for both residential and commercial customers.
- Cleaned sheet metal ducts, evaporator coils, drip pans, axial and centrifugal fans and capacitor-start and resistance-start motors.
- Communicated with supervisors to gather system malfunctions symptoms and locations for diagnosis and correction.
Cook
White Pine Care Center
08.2022 - 12.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portion control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Budtender
Tsaa Nesunkwa
08.2019 - 08.2020
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Managed high volume of cash with Number% accuracy rate.
Education
Standard Diploma - General Studies
Steptoe Valley Highschool
Ely, NV08.2012
Skills
- Supporting medical patients
- Product merchandising
- Patience and empathy
- Customer education
- Discussing cannabis
- Cleanliness and hygiene
- Product knowledge expertise
- THC & CBD products
Timeline
Budtender
Greenlight Dispensary
07.2024 - 08.2025
Air Conditioning Technician
Tom Kisling
02.2023 - 06.2023
Cook
White Pine Care Center
08.2022 - 12.2022
Budtender
Tsaa Nesunkwa
08.2019 - 08.2020
Standard Diploma - General Studies
Steptoe Valley Highschool