Damian Brito
Hialeah,Florida
Summary
Efficient Processor known for high productivity and the ability to complete tasks swiftly. Skilled in data entry, document management, and workflow optimization. Excel at time management, problem-solving, and adaptability, ensuring smooth operations in fast-paced environments. Committed to maintaining accuracy and confidentiality in all processing tasks.
Overview
9
9
years of professional experience
Work History
Litigation Processor
Pearl Holding Group
Coral Springs, FLORIDA
06.2024 - Current
- Collaborated with adjusters and underwriters to resolve complex claim issues.
- Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures.
- Utilized claims processing software to streamline workflow and increase efficiency.
- Processed claims according to established quality and production standards and made corrections and adjustments to solve problems.
Shift Supervisor
Health Medical Equipment Inc
Westchester, FL
08.2019 - 03.2024
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Assessed operations and adjusted scheduling to maximize productivity.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
- Monitored security and enforced loss prevention strategies during shift.
Sales Associate
Lucky Brand Jeans
Pembroke Pines, FL
01.2018 - 06.2019
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Assisted customers with product selection, sizing and styling.
- Worked with fellow sales team members to achieve group targets.
Customer Service Representative
Pep Boys Auto Parts & Service
Miami, FL
07.2016 - 10.2017
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Conducted regular follow-up calls with customers after resolving their issues.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Provided accurate information about products and services to customers.
Education
High School Diploma -
Dade Christian School
Miami, FL05-2017
Skills
- Claims processing
- Data entry
- Software proficiency
- Customer service
- Performance monitoring
- Multitasking and organizing
- Record keeping
- Team building
- Inventory management
Languages
Spanish
Native/ Bilingual
Timeline
Litigation Processor
Pearl Holding Group
06.2024 - Current
Shift Supervisor
Health Medical Equipment Inc
08.2019 - 03.2024
Sales Associate
Lucky Brand Jeans
01.2018 - 06.2019
Customer Service Representative
Pep Boys Auto Parts & Service
07.2016 - 10.2017
High School Diploma -
Dade Christian School
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