Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damian Cotton

Muskegon

Summary

Holds DOT and Fork Lift certifications, ensuring safe and efficient package handling.

Proven reliability and punctuality with FedEx Express, adept in route optimization and handling dangerous goods. Demonstrated exceptional problem-solving and customer service skills, significantly enhancing customer satisfaction.

Experienced logistics professional with strong organizational and time-management skills. Proven ability to efficiently manage delivery schedules and ensure timely shipments. Known for reliable teamwork and adaptability to changing demands. Skilled in problem-solving, route planning, and customer service.

Overview

13
13
years of professional experience

Work History

Carrier

FedEx Express
05.2021 - Current
  • Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.

Shipping and Receiving Clerk

GHSP
12.2011 - 05.2021
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Education

High School Diploma -

Reeths-Puffer
Muskegon, MI
06-2009

Skills

    DOT Licensed Driver

    Dangerous Goods Certification

    Fork Lift Certification

    Route Optimization

Timeline

Carrier

FedEx Express
05.2021 - Current

Shipping and Receiving Clerk

GHSP
12.2011 - 05.2021

High School Diploma -

Reeths-Puffer

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Damian Cotton